Data Center Operations Lead Chicago

CTC is a cutting-edge proprietary trading firm with a long-term vision and a clear focus on helping the world price and manage risk.

Our fun and trusting culture inspires us to solve the industry’s most challenging problems and take calculated risks in a collaborative environment.

Increase your chances of an interview by reading the following overview of this role before making an application.

We strive to be the most innovative firm in the industry today, tomorrow, and long into the future while upholding ethical excellence.

We believe that CTC makes a positive impact on the markets, the lives of our employees, and all the communities to which we belong.

Started in 1995 by a team of forward-thinking Traders, we are proud to call ourselves an industry leader that keeps making markets and each other better.

The Data Center Operations team designs, constructs, and manages the advanced physical infrastructure supporting CTC technology.

As the manager for this team, you will lead and develop a team of engineers, ensuring the high-quality installation and management of server and networking hardware components.

You will oversee complex installations across CTC's global data centers and offices. Your responsibilities will include installing, configuring, troubleshooting, and maintaining hardware, as well as leading cross-functional project teams on larger installations and driving detailed project plans.

You will become part of a close-knit team that values collaboration, transparency, expertise, and a passion for solving complex challenges.

What you'll do

• Develop and enforce guidelines and standards for the maintenance, upkeep, and repair of both critical and non-critical infrastructure across all CTC data center and office locations.
• Lead operations in a dynamic, hands-on, 24 / 7 environment with a focus on achieving zero business interruptions.
• Collaborate with Infrastructure Engineering counterparts to promote efficiency and share lessons learned across teams.
• Oversee the scope and scheduling of preventive maintenance programs, order materials, schedule projects, and coordinate vendor maintenance, ensuring that all affected teams are informed of any planned outages.

This includes scheduling tests for all electrical, mechanical, and plumbing systems.

• Respond as needed to after-hours system maintenance and any system complications or outages.
• Manage relationships with external vendors for specialized services and outsourced functions. Ensure comprehensive scopes of work, robust reporting and tracking, and delivering value to the company.

Collaborate closely with Finance and Procurement teams.

• Review critical infrastructure systems for deficiencies and potential business interruption and establish remediation plans.
• Prioritize team tasks, provide mentorship, and offer technical direction for site technicians.

What we’re looking for

• Proven experience in computing infrastructure, networking, operating systems, or hardware.
• Demonstrated experience in leading technical teams, managing vendors or contracts, and ensuring timely project delivery.
• Extensive experience working in data center environments, including the construction and operation of large-scale infrastructure, network and compute architecture, lifecycle management, and Linux / Unix system administration.
• Proven track record of initiating and driving critical initiatives in a global context.
• Experience in managing critical environments across multiple sites.
• Strong supervisory and leadership skills, with a proven ability to mentor and work effectively with a diverse workforce.
• Excellent organizational abilities and strong communication skills for conveying information to management and operational partners.
• Demonstrated expertise in building automation systems, HVAC, electrical distribution, and related areas.
• Proficiency in Linux administration or experience with other command-line interfaces.

We strongly believe in the well-being of our employees and their families so we offer outstanding benefits to support you both professionally and personally.

These benefits include generous medical coverage, paid parental leave, free breakfast and lunch (plus healthy snacks, of course), wellness reimbursement, quarterly recharge days, and a variety of other benefits focused on providing the best employee experience.

Our commitment to diversity, equity and inclusion

At CTC, we aim to cultivate a workplace that celebrates diversity and each person feels included, engaged, and empowered.

Where each of us feels we belong. We are committed to having a diverse workforce and are proud to be an equal opportunity employer.

We consider qualified applicants without regard to race, color, religion, national origin, age, marital status, veteran status, gender expression or identity, sexual orientation, disability, citizenship, or any other legally protected class.

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us at info@chicagotrading.

com. Note that emails sent to this email account for non-disability related issues, such as following up on an application, will not receive a response.

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