Commercial Insurance Account Manager

Apply Job Type Full-time Description

Founded in 4, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality.

As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over years ago.

Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida.

Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees.

Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.

We are currently hiring for a Commercial Lines Insurance Account Manager to join our growing team in Altamonte Springs, FL!

Benefits for the Commercial Lines Insurance Account Manager :

Reduced hour work week with full pay

k) matching

• Company paid health insurance
• Company paid dental insurance
• Company paid life insurance
• Vision insurance, plus much more!
• Generous Paid time off Holidays & PTO
• VTO (Volunteer Time off)
• 2 Hours / Month for appointments
• Competitive base salary (commensurate with experience)
• Bonus incentive based on individual / agency performance

Requirements for the Commercial Lines Insurance Account Manager :

• Active Florida 2- (Property & Casualty) license preferred, 4- considered
• Ideal candidate with 5+ years experience in an account management role
• Current Applied Epic experience is required
• Bilingual is a plus
• Bachelor’s degree preferred
• Ability to perform under pressure and work in a fast-paced environment
• Excellent verbal and written communication skills with prompt response times
• Knowledge of insurance products and their application to business
• Knowledge of insurance markets
• Maintains a cordial and professional relationship and has a strong service focus

Responsibilities for the Commercial Lines Insurance Account Manager :

• Serve as a primary contact to clients, carriers and producers for service needs
• Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
• Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
• Verify policy and policy change information, facilitating corrections when necessary.
• Document all activity, phone calls, emails and correspondence in Applied Epic system.
• Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
• Address incoming mail, email, fax and phone requests.
• Assist with other tasks necessary.

We are an Equal Opportunity Employer