Job Description
Job Description
We are seeking Call Center Sales Retention Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
New training classes are starting soon! Come grow with us!
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications :
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability / vets. Learn about our inclusive culture.
Company Description
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more. r n r nWho You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability / vets. Learn about our inclusive culture.
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