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Bilingual Spanish Customer Service Representative

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Remote Bilingual Spanish Customer Service Representative.Key ResponsibilitiesAct as the initial point of contact for inquiries related to the NJ Family Care ProgramDocument enrollment requests, status changes, complaints, and grievances accuratelyMaintain proficiency in program policies and provide accurate information to applicants and beneficiariesRequired Qualifications, Training, and EducationHigh School diploma or GEDBasic understanding of a call center environment and customer service rolesAbility to establish effective working relationships with diverse individualsBackground and drug screening requiredAvailability to work full-time with specified shift hours

4 hours ago
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