Customer Service Representative

A company is looking for a SBO Customer Service Rep.

Key Responsibilities

Respond to patient inquiries regarding billing for hospital and physician accounts via various communication methods

Access and utilize relevant databases and applications to assist in resolving patient inquiries

Document actions taken in the billing system and complete daily statistic summary reports

Required Qualifications

High School Diploma

Three years of relevant work experience, including telephone customer service

Knowledge of third-party insurance and medical terminology

Computer skills and excellent customer service skills

Demonstrated ability to effectively interact with the public and healthcare professionals