Overview
Travel Sales Advisor role at AAA Mountain West Group
Responsibilities
- Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
- Researches, evaluates and compares appropriate AAA Travel Partner packages to match member needs and deliver exceptional member experiences.
- Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
- Processes and interprets travel documents for members purchasing travel products with AAA and informs them of governmental requirements.
- Initiates contact with members and past customers to prospect for new business and encourages repeat business.
- Cross-sells products and services (e.g., insurance, new membership accounts, etc.).
Knowledge / Skills / Abilities
Basic computer skills (e.g., Microsoft Word, Outlook) and industry-specific applications (e.g., Galileo, VAX) and telephone skills.GDS experience required (Apollo / Galileo / Travelport).Knowledge of travel products and worldwide geography; ability to read and interpret maps and brochures.Strong consultative selling skills with the ability to listen to members' needs.Bilingual communication skills are a plus.Education & Experience / Licenses & Certification
High school diploma or equivalent.2 years of recent experience selling international and domestic travel services (preferred).Travel Institute certification as "CTA, CTC, or CTIE" (preferred).Work Environment / Physical Requirements
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.May travel by car, plane or other form of transportation to attend business meetings or conferences.Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.Compensation & Benefits
Competitive hourly base + commissions401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay periodBenefits – Medical, Dental, Vision, wellness program and morePaid HolidaysPaid Time Off – accrues monthly; additional 24 hours per year earmarked for volunteer activities (depending on position)Collaborative Environment – AAA values your contribution to providing exceptional service to our membersFree AAA Classic MembershipAAA Product DiscountsTution Reimbursement ProgramAdditional Details
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Job Information
Seniority level : Entry levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Consumer ServicesJ-18808-Ljbffr