Team Member

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Welcome to the judgement free zone! Here at Planet Fitness, we are known for creating a welcoming and non-intimidating environment for gym goers.

We are looking for enthusiastic individuals to join our team and help us maintain our positive atmosphere!

We are searching for Front Desk Team Members to join our planet! In this position, you will be the first point of contact for our awesome members and their guests.

Your primary responsibilities will include greeting members, answering inquiries, managing memberships and ensuring our front desk operates smoothly.

Check out our awesome Company Benefits :

• Free Black Card Membership
• Paid Personal Time Off
• Medical, Dental and Vision Benefits
• 401k Plan with Employer Match
• Friendly and supportive work environment
• Consistent & Flexible Work Schedule
• Opportunities for career advancement

As a member of our team, you will be responsible for creating a positive member experience by providing excellent customer service to Planet Fitness members, prospective members & guests.

Essential Duties & Responsibilities :

• Greet members and guests to make everyone feel comfortable & welcome!
• Check members in, conduct tours, sign up new members, log amenities, etc.
• Update member information like addresses, billing information, etc.
• Answer phones and assist callers with a variety of questions.
• Respond to members’ questions or concerns in a timely & professional manner.
• Use Point of Sale systems to process purchases.
• Maintain a spot-free facility by helping with cleaning & sanitizing!

Qualifications

• Excellent customer service skills and a positive and professional attitude!
• Basic computer proficiency with an eye for accuracy.
• Punctuality & reliability is a must.
• CPR / AED certified (if not, training will be provided by PF)
• Customer service background preferred.
• Must be 18 or older to apply!

Physical Demands

• Continual standing & walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to lift up to 60 lbs.
• Must contribute to the overall cleanliness of the club.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Each franchisee is responsible for ensuring compliance with local, state and federal law.