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Customer Growth Strategist - Retail / Consumer Goods

Customer Growth Strategist - Retail / Consumer Goods

AccentureLos Angeles, CA, US
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We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at : www.accenture.com / song

Role Purpose

  • Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

Key Responsibilities

Conduct research and analysis on customer needs, market trends, and competitive activity.

Execute rapid testing protocols with real and synthetic customers to validate concepts.

Synthesize findings into actionable recommendations for prioritization and launch.

Collaborate with design, product, and marketing functions to shape propositions.

Assist in building business cases for high-priority growth opportunities.

What Success Looks Like

Producing insight and recommendations that directly shape client growth decisions.

Effectively applying proprietary methods to accelerate and de-risk validation.

Building skills in structured problem-solving and client engagement.

Basic Qualifications :

  • A minimum of 3 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
  • Preferred Qualifications :

    Demonstrated consulting experience with client-facing delivery.

    MBA or relevant innovation program experience a plus.

    Strong research and analysis skills.

    Exposure to concept testing, prototyping, or agile product / service development.

    Excellent communication and collaboration skills.

    Understanding of AI / GenAI

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here. (https : / / www.accenture.com / us-en / careers / local / total-rewards)

    Role Location Annual Salary Range

    California $63,800 to $196,000

    Colorado $63,800 to $169,300

    District of Columbia $68,000 to $180,300

    Illinois $59,100 to $169,300

    Minnesota $63,800 to $169,300

    Maryland $63,800 to $169,300

    New York / New Jersey $59,100 to $196,000

    Washington $68,000 to $180,300

    Requesting an Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

    Equal Employment Opportunity Statement

    We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

    For details, view a copy of theAccenture Equal Opportunity Statement (https : / / www.accenture.com / content / dam / accenture / final / accenture-com / document-3 / Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)

    Accenture is an EEO and Affirmative Action Employer of Veterans / Individuals with Disabilities.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

    Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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