Job Description
Job Description
High Tech Appliance is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our New Jersey and New York office and is responsible for providing on-site client repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
Support the client Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner.
Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
Equipment and service Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls.
Requirements :
- High school diploma or GED required; EPA certification required
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Problem-solving skills and mechanical aptitude
- Knowledgeable about all safety requirements
About High Tech Appliance, LLC
High Tech Appliance, LLC is a family owned and operated and have served the New York and New Jersey area for over 30 years.
During this period, we have grown with confidence because we have established trust and credibility with our valuable customers.
Owners of quality appliances such as Sub Zero, Viking, Kitchen Aid, GE Monogram and other top of the line appliances demand the professional services that only High Tech Appliance can offer.
High Tech Appliance continually cross trains their expert technicians keeping up with current product repair services as well as the latest new products We promise to stay current and strive to serve most major refrigerator brands.
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