Front Desk Agent

Motel + Studio 6
Columbus, GA, US
Full-time

Job Description

Job Description

Benefits / Perks

  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation

Job Summary

We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.

Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately.

The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.

Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

  • Monitor and maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards

Qualifications

  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds
  • 28 days ago
Related jobs
Promoted
Motel + Studio 6
Columbus, Georgia

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. ...

Valley Hospitality Services
Columbus, Georgia

Review Front Office Log daily and monitor all VIP/Special Guests request. ...

Motel + Studio 6
Columbus, Georgia

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. ...

New Castle Hotels & Resorts
Jekyll Island, GA

How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the gues...

Promoted
Growing Room Child Development Centers
Columbus, Georgia

We're currently hiring a talented, detail oriented, receptionists to work at the front desk in our unique schools!!!. ...

Promoted
Petco
GA, United States

Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do...

Zaxby's
Columbus, Georgia

Zaxby's is Hiring Cashiers - Starting at $12 per hour!. As a Cashier at Zaxby's, you will be the first point of contact for our guests, providing them with a memorable dining experience. ...

Family Dollar
Columbus, Georgia

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Southeastern Grocers
Columbus, Georgia

The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing th...

Club Pilates Highside Market
Columbus, Georgia

POSITION: The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Ass...