CUSTOMER SERVICE ADVISOR - HOLLAND - WASHINGTON

Customer Service Advisor - Holland - Washington

Job Description

Job ID2022-30700 Store # 030053 Address 1027 S Washington City Holland State MI Overview

Geared for the Driven

At Valvoline Instant Oil ChangeSM (VIOC), it all starts with people. We demonstrate that belief every day by living a safety culture that protects our team members and guests.

Our drive-thru oil change experience lets you stay in your vehicle. Plus, weve stepped up extra safety measures. Its our goal to not only serve but to earn the trust of our communities and have each others backs.

Whether youre looking for flexible hours or a full-time career with excellent advancement potential, youll find it all at VIOC.

With an award-winning training program and fair and honest values, were here to help you reach every milestone.

What youll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicate with our guests.

• Deliver a positive first impression to each guest with a warm, friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Provide hands-on assistance under the hood as needed
• Master products, services, and company knowledge

How youll succeed

• Have effective interpersonal, oral communication skills
• You enjoy interacting with people face-to-face
• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn and grow
• You can occasionally lift up to 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs
• English fluency in reading, writing, and speaking

Benefits include :

• Competitive weekly pay & flexible work schedule
• On-the-job training
• Company provided uniforms and tools
• We promote from within a commitment we are passionate about
• No late evenings
• Tuition assistance*
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) savings plans*

Terms and conditions apply, and benefits may differ depending on location*

• Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*
• The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

Please contact Human Resources at 1-800-Valvoline or email* *[email protected]* *to make a request for reasonable accommodation during any aspect of the recruitment and selection process.

The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.*

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page.

We look forward to hearing from you!

X Share This Page

Customer Service Advisor - Holland - Washington

Share link. Copy this URL : Email Direct

Your email has been sent!

Posted : 3 / 3 / 2022

Job Reference # : 30700

Manage Consent Preferences

Strictly-Necessary

Always Active These are necessary for the website / application to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

If using a browser, you can update your settings to block or alert you about these, but some parts of the site will not then work.

These do not store any personally identifiable information.

Performance

Performance These allow us to count visits and traffic sources so we can measure and improve the performance of our site / application.

They help us to know which pages are the most and least popular and see how visitors move around the site / application.

All information collected is aggregated and therefore anonymous. If you do not allow these we will not know when you have visited our site / application, and will not be able to monitor its performance.

Functional

Functional These enable the website / application to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.

If you do not allow these then some or all of these services may not function properly.

Advertising

Switch Label