A company is looking for a Senior Manager of Customer Success (Lease).Key ResponsibilitiesLead and mentor the customer success team to drive scalability and growthBuild and maintain executive-level relationships with customers and act as a point of contact for escalated issuesAnalyze customer usage data to identify trends and opportunities for proactive supportRequired QualificationsBachelor's Degree, preferably in accounting or finance6+ years of experience in account management or customer success in a B2B SaaS company4+ years of experience leading a customer success team with a $40M portfolio of ARRExperience with Salesforce and other CRM / Customer Success platformsKnowledge of real estate and / or equipment leasing / accounting processes is preferred
Senior Customer Success Manager
A company is looking for a Senior Customer Success Manager to enhance customer experience and drive engagement. ...
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Strategic Customer Success Manager
A company is looking for a Strategic Customer Success Manager to act as a trusted advisor to customers and drive adoption of solutions. ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement GTM Manager. ...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Senior Client Success Manager
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...