Quality Assurance Analyst (Transportation)

Transportation Auditor

The Transportation Auditor conducts internal audits IAW ISO 9001 : 2015 in the Transportation Department that includes, but not limited to, inbound / outbound freight operations, terminal warehouse operations, hub and spoke operations, HAZMAT and AA&E operations, BBPCT operations, and deployment / redeployment support. The Auditor understands and applies ISO concepts, principles, and requirements. May also conduct audits and provide other assistance in other functional Departments. Plans and completes work independently. Performs independent analysis, determines scope and course of action required, and develops plans to resolve supply related problems. Monitors and ensures timely resolution of problems. Develops procedures, work instructions, and other documents to enhance supply functions. Provides subject matter expertise and advice in all supply related functions.

Responsibilities

• Applies knowledge in automated information systems (AIS) related to transportation (AT-ACCIS; GFM; ETA; IBS; Power Track, and other systems as required).
• Uses DoD Publications, Army Regulations (ARs), Army Pamphlets (DA Pams), Technical Manuals, Performance Work Statement (PWS), and other written publications and directives in the performance of required audits and duties.
• Evaluates the implementation and the effectiveness of the Quality Management System (QMS) IAW ISO 9001 : 2000 requirements and standards. Conducts internal audits IAW ISO 9001 : 2000. Evaluates the Transportation Departments performance based on ISO, statutory, regulatory, PWS (contractual), and QMS requirements.
• Develops and updates internal audit checklists to use when conducting internal audits.
• Evaluates internal audit findings and results. Prepares and submits audit reports, evaluates responses and assists with follow-up and corrective actions as directed.
• Evaluates, investigates, and tracks Government evaluations and findings. Ensures timely response, evaluates responses, and assists with follow-up and corrective actions as directed.
• Conducts analysis and reviews problems to determine if problems are human error or systemic. Develops and recommends courses of action to correct problems.
• Identifies areas for improvement. Initiates and monitors Opportunities for Improvement (OFIs) IAW applicable procedures.
• Initiates, monitors, and assists with resolving Corrective Action Requests (CARs) and Preventive Action Requests (PARs) as directed IAW applicable procedures.
• Conducts process and product measurements and analysis IAW ISO 9001 : 2000. This may include developing performance measurements and metrics that include charts, graphs, reports, etc. Collects, evaluates, and analyzes data to determine performance trends. Assesses whether the Quality Policy and Quality Objectives are being met.
• Provides input, develops and updates presentation slides, and participates in Quality Reviews, Management Reviews, Process Improvement Team (PITs), and other events as directed.
• Uses technical writing skills to prepare reports, technical papers, procedures, work instructions, and other documents and correspondence as directed. Assists with the development, update, and review of procedures, work instructions, flow charts, and other documents as directed.
• Evaluates customer comments and assists with the resolution of customer complaints. Assesses overall customer satisfaction.
• Develops training plans and other related programs to enhance operations. Conducts training when required.
• Other duties as assigned.

Qualifications

Physical Demands & Work Environment :

Work is generally conducted in an office environment. However, duties may involve the conduct of work in the out-of-doors area with a potential exposure to extreme climatic conditions.

Job ID

2025-19796

Work Type

On-Site

Pay Range

$70,000 to $75,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At AFO, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs. As an AFO employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.