Case Manager/ Outreach and Engagement Coordinator

Job Description

Job Description

Are you looking to do meaningful and impactful work in the world with people you enjoy? Are you a great communicator? Do you enjoy helping others?

If so, we are looking for you to join our team as an Outreach and Engagement Coordinator / Case Manager.

WHO WE ARE :

Our mission-driven organization focuses on doing meaningful and impactful work in the world. We believe that healthcare, housing, and a strong support network are crucial for everyone to thrive.

And, it is our passion here to ensure that everyone has access to these essential services and support.

OUR CORE VALUES :

Dedication We give our best and go above and beyond each and every day-to-day.

Collaboration We work together as one team and respect our differences.

Honesty We build relationships based on loyalty and trust.

Innovation We experiment with new ways and methods to provide quality services.

Curiosity We look at different angles to ask why? And how?

WHY YOU WILL LOVE IT HERE :

Our culture of doing meaningful work with people you enjoy through supporting and respecting each other.

Flexible work arrangements.

Paid vacation and sick leave.

Countless opportunities to grow and learn new skills.

Competitive benefits, including health, dental and vision insurance, and a 403b Retirement Plan.

RESPONSIBILITIES

• Establish presence and build relationship within the community of San Bernardino.
• Conduct initial and quarterly psychosocial assessments to develop and implement an individualized service plan, in collaboration with our program participants, based on the information gathered through the utilization of the psychosocial assessment
• Maintain a calendar of outreach activities, including appearance, community events, and other communication opportunities.
• Maintain positive relationship with potential clients, local community centers, and team members.
• Prepare accurate records and reports on the goals of the services reach
• Research potential location to do outreach and engagement with the San Bernardino County
• Respond to client through engagement and serve as the primary point of contact between clients and program services
• Work with Program Manager to strategize creative ways to spread awareness about the services offered.
• Proactively contacts, connects and converts prospective clients to referrals
• Conducts timely updates and ongoing reviews with Case Managers and Program Director
• Demonstrates cultural competency and deep understanding of cultural sensitivity and special family and youth issues
• Other duties as assigned.

QUALIFICATIONS

• Valid California Driver’s License, Auto Insurance and accept travel assignments on the job as directed by the Program Director
• High School Diploma Required. Associate or Bachelor’s degree in social sciences, nonprofit management or equivalent experience preferred
• Ideal candidate would have lived-experience with homelessness
• Ability to effectively and persuasively represent the Good Seed CDC to a diverse client population
• Strong communication and relationship management skills with ability to build and foster new relationships
• Knowledge of landscape / hot spots within San Bernardino County.
• Ability to be autonomous while still a team player, and committed to both transparency and accountability
• Effectively works with varied personalities and situations requiring tact, judgment, and poise
• Responds positively to changing demands and priorities
5 days ago