A company is looking for a Customer Success Technical Program Manager with experience in proactive complex customer management.
Key ResponsibilitiesManage direct end customer relationships in telecommunications and handle strategic partnerships in cloud solutionsProvide program management oversight across internal functions and ensure customer needs are met within contract termsLead business reviews and engage with stakeholders to track performance and drive continuous improvementRequired Qualifications and EducationTechnical and / or Business degree7+ years of customer engagement / support and software platform delivery experience8 years of experience in telecommunications, CSPs, and / or TEMs6+ years of program and project management experienceProven track record supporting large Fortune 500 companies
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