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Director of Nuclear Services

Mesa Accosiates
Knoxville, TN, United States
Full-time

GIG General / Generation Industrial & Government

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We've got the power to energize your career and spark YOUR work / life balance through professional development and exceptional benefits.

Don't delay, plug in today for an inclusive and meaningful career. Mesa Associates, Inc. is a woman / minority-owned full service engineering, procurement, & construction management firm covering power, defense, aerospace, industrial, commercial and municipal entities.

We specialize in power generation and delivery services including electrical high-voltage, substations, switchyard, transmission line, & distribution design.

We have been in the top 10 of EC&M's Top 40 Electrical Design Firms since 2012. With over 1,000 associates, we are big enough to perform, but small enough to care!

The position of Director of Nuclear Services is a senior management position and serves a critical role in shaping our company's future and building relationships with our customers.

Prior experience in the Nuclear Power Industry is mandatory for this position.

This role is one where you can make a difference in our industry if you have a passion for excellence in the following areas :

Leadership

  • Continually recruit new associates and develop new business opportunities for your team
  • Develop Mesa's leaders of tomorrow by providing a diverse and inclusive workspace that attracts and retains future leaders.
  • Communicate Mesa's vision as part of your daily activities and interactions
  • Share the importance of the company's vision with your team and how we make a difference in our customers' lives
  • Work with your customers, teams, and Mesa leadership to define, shape and refine our company's strategic goals
  • Identify future customer needs and opportunities and prepare your team to be ready to serve those needs
  • Contribute business insights and recommendations to ensure Mesa is sustainable for our family of associates and their families.

Business Planning and Development

  • Identify and plan for new business opportunities
  • Develop Mesa's relationships with new and existing customers as a "valued and trusted partner"
  • Provide leadership in contract discussions, financial reviews, and other key business negotiations
  • Manage risks for our customers and your office teams.
  • Create and manage budgets for your teams
  • Guide your teams to deliver client satisfaction and customer retention through our deliverables

Customer Service and Customer Quality

  • Coach, mentor, and be a leader to your Program Managers, Project Managers, and Project Engineers
  • Define your and your teams' goals for excellence in terms of customer service and quality and assist your team in achieving and surpassing those goals
  • Be a Quality Champion and a partner with Mesa's Quality Management team to receive and provide feedback from / to all internal and external stakeholders to ensure continuous process improvement
  • Monitor projects, programs and / or portfolios during project execution phases and proactively assist your project teams to achieve internal and external KPI's
  • Conducts / oversees annual management assessment of Mesa's NQA-1 quality program to review effectiveness of procedures, systems, policies and implementation.

Key Business Management Areas

  • Works to promote a strong safety culture within your group and across all Mesa organizations / offices.
  • Ensures your teams follow all safety procedures, fulfill training requirements, and incorporate safe work practices into all activities.
  • Build upon Mesa's culture and vision : "To be a family-oriented company that is recognized as a valued and trusted partner."
  • Embrace change and identify opportunities to improve our processes and product for Mesa's customers.
  • Provide effective leadership for your leads and their associates, delegating specific responsibilities to give your team members the opportunity to learn and grow.
  • Constantly review cost reports to ensure that all projects are operating within the approved budget guidelines
  • Ensure effective systems for work planning and profit control are implemented with your teams' input, and are then used to review the performance of tasks
  • Prepare budgets and cash flow projections and meet with your business unit VP monthly to make certain you have the resources required for your goals
  • Represent Mesa as required in negotiations, discussions, contract development, professional / business meetings

Key Project Management Areas

  • Develop, review, and authorize projects, purchase orders, and associated department agreements at the final approval stage
  • Determine and negotiate service offerings, rates, and fees
  • Monitor projects, programs and / or portfolios during project execution phases and proactively coach and mentor project leaders and teams to achieve internal and external KPI's

Key Business Planning and Development Areas

  • Identify new and expanded business opportunities
  • Supports the Business Unit Senior Vice President in strategic planning efforts and leads development of the long-term strategic plan for growth of the Nuclear Services profit center.
  • Solicit, develop, and grow new customers and find new ways to serve our existing customers
  • Bring your experience and expertise to Mesa's budgeting, acquisition, growth, and retention strategies
  • Bids / Proposals experience to support directing bid / proposal activities
  • Negotiate fees with support from Senior Management
  • Develop profitable business models to enable the business unit and the firm to achieve or surpass its annual profit goals
  • Take appropriate management and administrative action to help ensure that projects achieve the budgeted levels of contribution to overhead and profit.

Key Marketing Support Areas

  • Establish your teams specific marketing objectives for your current and future customers and work with business unit and corporate marketing departments to achieve these goals
  • Assist in the formulation of proposal content and development of representation material for interviews
  • Participate in presentations with current and potential customers

Key Associate recruitment / development / training

  • Works with the Engineering Manager to continuously recruit new associates to join your team and provide them with an environment to succeed in their professional careers
  • Develop Mesa's leaders of tomorrow by providing a diverse and inclusive workspace that attracts and retains future leaders.
  • Actively participate in the recruiting, selection, training, and development of your office teams' growth

Notice to External Search Firms : Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes.

Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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