Requirements
- Proficiency in MS Office
- Proficiency in MS Excel
Job Description
POSITION SUMMARY
This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team.
Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Major responsibilities :
- Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
- Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
- A proven ability to use discretion in working with confidential information is essential.
- Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
- Extensive knowledge in order entry and customer service within CCS
- Strong customer service skills
- Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
- Process a variety of orders
- Customer service requests
- Emails
- Emailed Holds Report and Holds Worker Console
- Viewer System Console
- Support Management Dashboard in Salesforce
- Customer Contact Tool
- Proficiency in MS Office
- Proficiency in MS Excel
- Must be a team player
Other customer service duties may be assigned
Tax Associate - Work from Home
As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, fri...
Work from Home – Product Tester
Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...
Data Entry Clerk Typing Remote Work From Home
Multiple shifts are readily available from morning to night and no experience is needed. Part-time readily available - pick the days you wish to work. A commitment to promote from within. Assist in developing a positive, professional and safe workplace. ...
Customer Service Computer Job - Work from Home Part Time
Customer Service Computer Job - Work from Home Part Time. Work from Home Administration - Computer Online Data Entry & Short Studies/Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided. Salary: Data Entry Work from Home - Part Time Computer Job. Education – I...
Customer Service Representative - Work From Home
Customer Service Representative - Call Center Agent. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. Answering phones, emails, and live chat from customers. Excellent customer service attitude. ...
Business Tax Associate - Work From Home - 3+ Yrs Experience Required - Intuit
Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experie...
Retail Cashier - Customer Service Associate
Customer Service Representatives champion the PGA TOUR Superstore ‘Customer First’ philosophy by providing a great checkout experience to every customer. Overall Function of a Retail Customer Service Representative (Cashier):. Customer Service Representative must be knowledgeable about all retail st...
Business Tax Associate - Work From Home - 3+ Yrs Experience Required
Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:o Tax adviceo Full Service Business return preparation and signatureo Product/software inquireso Tax calculationso Filing tax extensionsCreate high quality customer interactions and experie...
Sales Representative Entry Level - Work From Home
At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country!. As workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire from their jobs, our focus is to ed...
Software Asset Mgmt Admin - Work from home
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. What is expected of you and others at this level•Maintains and governances all the activities within our SAP license agreements•Maintains SAP licens...