Call Center Agent

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Services and Benefits Call Center Agent to handle customer inquiries and support health care services.

Key ResponsibilitiesHandle incoming and outbound calls, process member orders, and manage enrollments and reimbursementsDocument member files and perform offline tasks such as data entry and backordersEnsure superior service and adhere to call center performance metrics and standardsRequired Qualifications1+ years of customer service experience1+ years of experience with Microsoft Office applicationsMust have a dedicated, distraction-free work-from-home spaceAbility to maintain a stable internet connectionVerifiable High School diploma, GED, or equivalent work experience required

3 days ago
Related jobs
Promoted
VirtualVocations
Darnestown, Maryland

A company is looking for a Mortgage Sales Call Center Transfer Agent. ...

Promoted
DARCARS Automotive Group
Derwood, Maryland

Business Support Center Agent,. Experience in a high-volume call center environment is a plus!. In this role, you are responsible for handling inbound and outbound calls to customers regarding vehicle service appointments, repair statuses and customer assistance. Handle all inbound and outbound call...

Promoted
VirtualVocations
Darnestown, Maryland
Remote

A company is looking for a Call Center Agent for outbound and inbound remote work. ...

Promoted
MAGADIA CONSULTING INC
Silver Spring, Maryland

The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locating client information, and maintaining a comprehensive record of all conversations in the call center database. Call Center Analysts Job Descrip...

Promoted
VirtualVocations
Darnestown, Maryland

A company is looking for a Bilingual Spanish Call Center Agent for Services and Benefits (Remote/Nationwide). ...

Promoted
Rockville Internal Medicine Group
Rockville, Maryland

The call center agent answers inbound telephone calls for multiple departments, identifiers the patient/caller needs and appropriately handles their requests. Handles calls in a prompt, courteous, and helpful manner, forwarding calls to appropriate department, taking messages, and providing informat...

MAGADIA CONSULTING INC
Silver Spring, Maryland

Call Center Analysts Job Description This is a full-time contract position for a bilingual (fluent in Spanish and English) Call Center Analyst. The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locati...

DARCARS Automotive Group
Rockville, Maryland

DARCARS Automotive Group  is now hiring  Call Center Agents  to support our Service Departments! As the  Business Support Center Agent,  you will play a key role as the dealership’s ambassador ensuring a one-of-a-kind experience for our service department customers. In...

Ivyhill Technologies LLC
Bethesda, Maryland

Call center Agents shall utilize AVAYA automated Call Distribution (ACD) system/or its successor in accordance with established protocols. Ivyhill is a seeking Call Center Agents for our project located in Bethesda,MD. Must be able to handle inbound calls with each agent’s average handle/transaction...

Promoted
D Aceto Services LLC
Gaithersburg, Maryland

Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Gain the skills nece...