Search jobs > Chicago, IL > Customer service advisor

Eyewear Customer Service/Sales Advisor

MyEyeDr.
Chicago, Illinois
Full-time

Description

About the role

See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager.

Some weekend and evenings shifts required.

You Will

  • Provide patients with exceptional customer service by understanding and advising the patient’s needs
  • Assist patients in eyewear / frame / lens selection process by using knowledge of product lines and options to educate patients on best fit
  • Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
  • Provide patients with comprehensive explanation of insurance benefits
  • Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
  • Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
  • Collaborate with doctor(s) and team members to provide seamless patient experience
  • Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
  • Participate in other office duties as assigned

About You

  • Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
  • A proactive approach to problem solving with an entrepreneurial spirit
  • Willing to learn about industry, product, and services
  • Ability to sell with a desire to meet office goals with a can do attitude
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  • Team player who is willing to collaborate to provide the best patient experience

Growth With Us

  • Grow and develop your career through role specific training programs
  • Be offered an opportunity to earn bonuses and commission (role specific)
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?

MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.

Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

30+ days ago
Related jobs
Promoted
VirtualVocations
Chicago, Illinois

A company is looking for a Billing & Technical Customer Service Advisor, Remote. ...

Promoted
Apple
Chicago, Illinois

Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, it starts with you discovering customers' needs. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. As...

MyEyeDr.
Oak Park, Illinois

Provide patients with exceptional customer service by understanding and advising the patient’s needs . Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) . See yourself starting a new career journey? As an Eyewear Consultant f...

Promoted
Top Chicago Firm Hiring!
Chicago, Illinois

You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a fantastic opportunity where someone with no prior sales experience can enter the industry! We’re seeking driven leaders who are excited about driving to reach goals an...

Amazing Lash Studio
Chicago, Illinois

Retail Sales Associate / Customer Service Representative Benefits:. Membership sales commissions and bonuses depending on performance. FREE lashes and discounted services & products. Consistently create a friendly environment for guests by welcoming and assisting as well as quickly responding to cus...

Symmetry Financial Group - Gary Uyemura
Glenview, Illinois
Remote

Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...

Talent Hire Recruitment
Chicago, Illinois
Remote

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Sales or customer service experience is a...

Aces Payments LLC
Chicago, Illinois

Company: Aces PaymentsPosition: Senior Payments AdvisorReports to: VP of Sales or Sales DirectorDepartment: Sales Industry: Merchant Services SalesPosition Overview. If you are an experienced B2B merchant services sales professional ready to make a significant impact and build a legacy of success, w...

Mediabistro
Chicago, Illinois

Si tienes experiencia en el área comercial, atención al cliente o ventas, te estamos buscando para ser parte de nuestro equipo de ventas y telemarketing.Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Observe detenidamente la página de s...

Thomas Kindt - State Farm Agency
Chicago, Illinois

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...