General Manager

Job Description

Job Description

Benefits / Perks

• This position offers a very competitive base salary; based on experience & performance
• Commission paid on sales
• Opportunity to bonus, based on performance
• Unlimited growth potential within the company.
• Work / life balance

Job Summary

We are seeking a professional and capable General Manager to join our team. As the General Manager, you will be responsible for all aspects of the operation and programming of our facility.

The General Manager creates a fun, safe, and structured environment for our patrons. You will also hire, manage, and train staff, develop marketing strategies, and ensure the facility runs smoothly.

REQUIREMENTS :

• 2+ years of retail / service sales or fitness sales experience.
• Prior experience as a general manager or assistant manager preferred
• Bachelor’s degree in Management or related field preferred
• Confident in generating personal sales and training Sales Reps in sales
• Ability to manage and drive 4 revenue streams : memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software
• Reaching daily and weekly sales goals

DUTIES

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Demo class
• Membership sales
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail / products are stocked with accurate inventory counts
• Supervise Sales Representatives
• Hire / Manage all instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations performed by Master Trainers
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking / community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned
30+ days ago