Customer Service Sales Representative
Job Description
Job Description
Position : Customer Service Sales Representative
Location : 2020 Union Carbide Drive building 6000, South Charleston, WV 25303
Duration : 6-12+ Months Contract
Interview : Video
JOB SUMMARY :
The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience.
This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.
ESSENTIAL FUNCTIONS :
- Duties include, but are not limited to :
- Promoting and / saving products and services
- Providing an excellent customer experience via phone
- Negotiating and completing save / service order requests from customers.
- Working with customers patiently, tactfully, and efficiently
- Accurately informing customers of various fees and adjustments.
- Providing options to the customer based on product and service needs.
- Active listening skills
- Ability to follow tactical call flows to optimize the customer experience.
MINIMUM REQUIREMENTS :
- Outstanding Customer Service skills.
- Excellent skills in the following areas : Communication - Interpersonal - Analytical - Problem Solving.
- Basic math skills, data entry skills, and sales aptitude
- Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
- Ability to multitask in a fast-paced environment.
PREFERENCES :
- Previous Customer Service experience in a high volume
- 2+ years of Call Center experience or equivalent required
- 1 year contact center and 1 yr retention experience are preferred
- High school diploma or the equivalent
Customer Service Representative
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). May adjust non-contract customer pricing to me...
Customer Service Sales Representative
Position:</b> Customer Service Sales Representative</p> <p><b>Location:</b> <b>2020 Union Carbide Drive building 6000, South Charleston, WV 25303</b></p> <p><b>Duration:</b> 6-12+ Months Contract</p> <p><b>Interview:...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Customer Service Representative. Primary responsibilities are: Accurately enter customer orders that are received on the telephone or electronically Greet and assist customers who walk in for orders Communicate with customers regarding any challenges to their order such as logistics, inventory adjus...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Sales and Service Representative
The Sales & Service Representative has the ability to promote and sell Bank products and represent the Bank in a professional manner to clients by possessing strong knowledge of Bank products and services, recommends appropriate financial products and services to customers, and refers customers to i...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Sales and Service Representative
Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing; responsibility, to include demonstrated leadership/supervisory experience;. Work to understand customers’ business and determine customers’ requirements and expectations in...