Vice President Facilities & Workplace Operations

Unit Description

Position is required to be based in the greater New York City area. Candidates must reside within commutable distance to work on site 3 days a week with 10-15% travel to other locations.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Sodexo is seeking an inspirational and passionate Vice President, Facilities Operations - Soft Services to launch and implement a new premium multinational financial services corporation account.

This is a newly created position and is a dynamic opportunity to interact with onsite day-to-day operations and lead our growing IFM and Workplace business.

The Vice President, Facilities Operations - Soft Services is an entrepreneurial and highly empowered role which owns the P&L, delivers results and innovation, and draws from a well-established global service network to deliver world-class solutions for our client.

This leader will excel at building client relationships, team leadership, and have a deep understanding of a broad range of self-delivered and contracted services.

They will have direct reports operating FM services in several US sites with some international locations.

This role will lead a $20M portfolio with the opportunity to triple in the next few years. The current scope of services for this portfolio includes soft services such as conference services, hospitality, landscaping, and janitorial.

The work environment is office space and data centers located throughout metropolitan areas in the US and Canada.

The successful candidate will be a client-centric leader and have a deep understanding of client needs, preferences, and pain points, building a culture of doing business that focuses on creating the best experience for the customer to create brand loyalty.

Additionally, they will have strong analytical capabilities to drive insights from data to create action plans for retaining all current business, developing strong teams, and optimizing profitability to grow the business.

They will enjoy taking ownership to find solutions to diverse challenges, think creatively, and thrive under scrutiny and time-bound targets, with a bias toward action and speed of execution.

Is this opportunity right for you? We are looking for candidates who :

• Have experience with large multi-location facilities in operation, managing teams with a hospitality-focused service delivery while maintaining standards and processes.
• Experience with workplace services, conference centers, and managing a self-performance-based team is highly preferred.
• Have extensive experience in a client-facing leadership role and client-centric leadership methodology with exceptional interpersonal skills and ability to connect with all audiences including C-suite.
• Have strong client relationship skills, proactive team and customer engagement, and a growth mindset.
• Have strong analytical skills to make data-driven decisions to drive best-in-class operational excellence.
• Prior union experience with SEIU union is a huge plus.
• Have a strong P&L background.
• Have proven experience developing and executing a strategy to accelerate business growth.
• Can play a key role and enthusiastically support the succession planning and development of key personnel.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree or equivalent experience.

Basic Management Experience - 10 years.

Basic Functional Experience - 10 years in facilities management, engineering, management of business / operations service in both soft and hard facilities services.

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.

J-18808-Ljbffr