Retail Workforce Management Analyst

Retail Workforce Management Analyst page is loaded Retail Workforce Management Analyst

Retail Workforce Management Analyst

locationsHeadquarters - Katy, TX time typeFull time posted onPosted 8 Days Ago job requisition idR227911 Application Note : If you select to "Sign in with LinkedIn" , you will be required to also create a candidate home account with Academy Sports + Outdoors.

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Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth .

Job Description : Education :

Education :

Bachelors degree in Business, Finance, Economics, Statistics, Management Information Systems or similar field required.

Work Experiences :

• 3+ years of workforce management or analytics role.
• 1+ years of experience in a workforce management role leveraging systems such as Kronos or Microstrategy preferred.
• Retail experience, specifically an understanding of retail operations, store operations, merchandising, and retail systems preferred.
• Demonstrated ability to facilitate process design and application of workforce management best practices.
• Experience conducting and managing time and motion studies and utilizing workforce management tools and systems.

Skills :

• Analytical with strong mathematical skills, problem-solving abilities, and creative resolution skills.
• Ability to consistently apply sound judgment and operate professionally, effectively and ethically as an individual contributor and member of a team.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface and influence effectively with individuals at various levels.
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment.
• Strong time management skills, ability to support multiple projects, and effectively prioritize and manage a large volume of work.
• Proficient use of technical software and programs, as well as Kronos, Microstrategy and SQL preferred.
• Strategic thinker who can also understand tactical delivery of analysis as needed

Responsibilities :

• Operate as a subject matter expert (SME) to Store Directors & District Managers regarding store analytics, workforce management systems, labor forecasting and scheduling.
• Analyze, forecast and plan workload, to help determine resource capacity and pay impacts by store for more than 260+ locations across Academys network.
• Accountable to developing recommendations and standards for store workforce planning that ultimately affect Academys bottom line.
• Identifies opportunities in scheduling and payroll management and partners with store leadership to address and find resolution.
• Empower stores senior leadership to make informed workforce management decisions through standard reporting and analytics created by the team member or team.
• Develop store labor standards, including staffing requirements, time and motion studies, and identification of fixed and variable labor components.
• Develop and automate reports and tools to serve as a catalyst for change by assisting leadership with data-driven decisions regarding the workforce.
• Improve labor forecasting capabilities by enhancing or establishing new or existing enterprise systems.
• Configure, test and implement new or existing enterprise systems with workforce management (WFM) solutions.
• Document and maintain processes for retail store WFM execution, including scheduling, forecasting and communicating proactively to manage store wages.
• Assist in the preparation of presentations for senior leadership regarding workforce dynamics and metrics that impact business outcomes.
• Utilize business intelligence tools, analytics, and problem-solving capabilities to integrate and analyze data from multiple qualitative and quantitative sources.
• Monitor and analyze budget variances, reporting results and recommendations, and summarize highlights, business drivers, risks, and opportunities to management, key stakeholders, and business partners.
• Conduct analysis and reporting in support of the departments overall mission of driving sales by improving operational execution and customer experience.
• Learn and follow Academys work hours, policies, procedures, safety rules, and rules governing professional staff behavior.
• Duties may change and team members may be required to perform other duties as assigned.

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Full time Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law. ?