Office and Operations Manager

POP MART, founded in 2010 (SEHK : 9992), is a market-leading entertainment company and a global champion of designer toy culture.

Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world.

With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

What You Will Achieve

• Serve as the point person for : Facilities Maintenance / Mailing / Supplies / Equipment / General office & operation related accounts / Errands / Purchasing / Inventory of breakroom items
• Partner with HR to update and maintain office policies as necessary.
• Track and order office supplies, snacks, and beverages regularly; stock and replenish them daily.
• Manage and proactively contact suppliers to establish / track both retail and office supplies such as uniforms, employee budgets, delivery accounts, purchasing accounts etc)
• Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested
• Improve administrative, travel, and procurement processes to control costs and expenses
• Manage and lead agendas / travel arrangements / appointments etc. for North America colleagues
• Coordination with the IT department on all office equipment.
• Facilitate the first day onboarding experience for new employees.
• Assist colleagues whenever necessary

What You Will Need

• 3-5 Years of experience as an Office Manager, Operations Manager, Front Office Manager or Administrative Assistant.
• Strong interpersonal skills to communication skills to interact with customers, management, and staff
• Excellent time management skills with the ability to multi-task, prioritize work and manage projects.
• Familiarity with office management procedures and basic accounting principles
• Enhanced organizational and planning skills with the ability to operate in a fast paced ever evolving environment
• Excellent knowledge of MS Office and office management software (ERP etc.)
• Fluent in Chinese Mandarin is preferred

What We Offer

• Market-competitive packages : we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead : we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development : we work with you to advance your career through short-term assignments, and new experiences, etc.
• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
• As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
12 days ago