Senior Site Merchandiser (Temporary, Full-Time)

Job Description

The Senior Site Merchandiser is responsible for leading the execution of merchandising strategies on-site across multiple geographies.

This role involves strategic collaboration with cross-functional teams, including Creative, Merchandising, Marketing, Business Management, and Product Management.

The Senior Site Merchandiser will leverage data proficiency, user experience expertise, and leadership capabilities to continuously optimize site performance, driving growth and enhancing the customer experience.

This full-time temporary position reports to the Senior eCommerce Manager and is based in our Redwood City office location.

This role is expected to work in a hybrid model, which currently includes Tuesday and Wednesday in-office.

What you’ll do :

Assist in developing strategies aimed at meeting company revenue and profitability goals by leveraging data analysis and eCommerce best practices

Support the generation of A / B testing ideas, represent testing needs cross-functionally, and analyze results to drive continuous site optimization

Monitor daily and weekly site performance, providing insights and recommendations for optimization across brands and geographies

Serve as the eCommerce representative in various cross-functional projects, bringing industry knowledge and contributing to the scaling of business processes

Assist in the execution of site merchandising strategies, ensuring that product placements and visual standards align with seasonal and business objectives

Support the launch of new products on-site, ensuring effective site placement and alignment with merchandising plans

Help develop and implement strategies to personalize the customer experience based on buying history and user behavior

Conduct regular site audits to identify gaps and opportunities for improvement in site structure, content, and overall user experience

Assist in the analysis and reporting of site performance, sharing insights with cross-functional teams to inform future strategies

Document processes and contribute to the optimization of internal workflows, ensuring efficiency and scalability

What you bring to the table :

Bachelor’s Degree, preferably in Marketing, Business Management or Liberal Arts

Minimum of five (5) years of eCommerce related experience, previous site merchandising experience preferred

Strong quantitative and analytical skills

Excellent written and verbal communication, and problem-solving skills

Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners

A self-starter with the ability to multi-task

Attention to detail, highly organized, deadline-driven and goal- and results-oriented

Extremely flexible / adaptable attitude; enjoyment of a startup mentality

Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus

Notes : This is a temporary position, length of contract is TBD.

About Us : Balsam Brands is a global, eCommerce retailer with roots in vacation and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing.

We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways.

When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

Check out our flagship brand, Balsam Hill :

Balsam Brands in Forbes :

Balsam Brands on LinkedIn :

Glassdoor :

The base pay rate for this position is : $52.00-$62.00 per hour.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together.

Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply.

We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

LI-Hybrid