- Customer Service / Remote - Anywhere in U.S. / Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll : Supervise and mentor a team of 10+ customer support agents to achieve high performance;
- Conduct regular one-on-ones, provide feedback, and support professional development; Oversee day-to-day operations of the support team, ensuring SLAs and KPIs are met;
Coordinate daily tasks, workflows, and shifts to ensure smooth operations during peak times...Hiring Fast >
Ft Customer Support Representative - Work From Home
Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...
Pt Customer Support Representative [work From Home]
As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...
Ft Customer Support Agent (work From Home)
Competitive salary / Medical, dental, and vision / Home-office stipend / PTO - As a Customer Support Agent you'll: Be an unwavering customer advocate via inbound email and social-channel customer support, upholding Elevate's mission of world-class service; Strive for one-touch resolution through ro...
Ft Customer Support Advocate - Work From Home
As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...
Customer Support Specialist - Work From Home
Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...
Ft Customer Support Specialist - Work From Home
Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...
Ft Customer Service Agent - Work From Home
Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for ...
Ft Client Support Representative - Work From Home
Up to $50K per year / Healthcare benefits / Able to work 9a-6p PST - As a Client Support Rep you'll: Provide guidance, education, and solutions to clients; Live chat with clients to assist them in real time; Answer incoming calls to resolve client questions; Return voicemails; Email with clients and...
Ft Customer Service Advisor - Work From Home
Competitive Pay - As a Customer Service Advisor you'll: Engage with homeowners to provide them advice on getting their remodels started, answering questions that may range from style choices, design features, budgeting, and selecting trusted service providers; Use live chat and virtual appointments ...
Ft Student Support Specialist (work From Home)
Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...