Bilingual Customer Service Representative

VirtualVocations
Brooklyn, New York, United States
Full-time

A company is looking for a Bilingual French & English Customer Service Representative to work from home.Key Responsibilities : Communicate with customers through inbound calls, outbound calls, and email channelsIdentify customer needs through active listening and emotional intelligenceDocument customer interactions and outcomes in the appropriate systemRequired Qualifications : At least 18 years of ageHigh School Diploma or equivalentFluency in English and FrenchMinimum 6 months of customer service experience with coaching / feedback understandingFamiliarity with Android and IOS mobile applications

5 hours ago
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