JOB DESCRIPTION
We (Digital Member Experience team) are responsible for making Delta Dental of California's new Member Self Service and Provider Search experience delightful.
We are looking for a proactive Senior Quality Engineer with deep technical expertise in JavaScript based automation frameworks, strong problem-solving skills and a passion for quality.
The Senior Quality Engineer will work alongside both business and technical team members to ensure the usability and functionality of products, services and systems.
Your work will contribute to the team's overall strategic plan to maintain and improve production quality and processes by creating automation design and implementation using the approved automation test suites used in the organization.
RESPONSIBILITIES
- Reviews requirements, specifications and create technical design documents to provide timely and meaningful feedback.
- Helps estimate, prioritize and plan test automation activities.
- Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify testing requirements
- Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams.
- Creates detailed, comprehensive and well-structured test plans and test cases.
- Estimates, prioritizes, plans and coordinates testing activities.
- Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
- Develops and maintains automated tests to execute the test plans and works to reduce the amount of manual testing by automating as much of the testing process as possible.
- Configures automated tests to run on demand and on-schedule and monitors the results of test runs to ensure that tests are running correctly and that environments are in order.
- Develops best practices and standards and works with teams to ensure these are utilized.
- Collaborates with our engineering teams on best practices, process changes and standards as part of continuous process improvement.
- Helps develop and implement test automation strategies for teams.
- Contributes to and helps grow Delta's Automation Community of Practice.
- This list is not all-inclusive, and you are expected to perform other duties as requested or assigned.
QUALIFICATIONS
- Bachelor's degree in Computer Science, Computer Engineering, or a related field.
- 5+ years of professional experience in automation testing, with a solid track record in designing, implementing, and optimizing automated testing frameworks.
- 5+ years of experience in automation testing using JavaScript, with proficiency in WebdriverIO.
- In-depth knowledge of JavaScript-based automation frameworks and their application in building scalable, reusable test scripts.
- Proven experience with PostMan and SOAPUI for thorough REST API testing.
- Hands-on experience with Jenkins, Azure DevOps, and GitHub Actions for seamless integration of testing within CI / CD pipelines.
- Must have experience with JIRA for defect tracking and Zephyr for test management and reporting.
- Experienced with SQL, XML, and JSON.
- In-depth experience in functional, cross-browser, and responsive UI testing.
- Strong understanding of web application Quality Assurance principles, industry practices, and the Software Development Life Cycle (SDLC).
- Strong analytical and problem-solving skills Knowledge.
- Ability to work independently with minimal supervision.
- Knowledge of root cause analysis techniques.
- Ability to mentor others.
- Excellent communication skills, both written and verbal.
- Strong time management and organizational skills.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications.
Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300
ADDITIONAL INFORMATION
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones.
This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes :
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning : career development; tuition reimbursement; recognition program
- Family support : adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
LI-Remote
ABOUT THE TEAM
At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine.
We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families.
Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media.
Follow Delta Dental Ins. on Facebook and Instagram , #LifeatDDins on Facebook and Instagram , Delta Dental Ins. on Twitter and Delta Dental Ins.
on LinkedIn . If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country.
The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania;
Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois.
Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.
S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees.
Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law.
In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.
C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
Delta Dental includes : Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee Click Here To Apply