Senior IT Infrastructure Analyst (PHOENIX)

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The candidate selected for this position will work with the LifeCo IT Accenture Life Insurance Platform (ALIP) Configuration team. They will be focused on helping our business and technology partners enhance the ALIP system to meet changing business needs. They will probe into business and technical processes to fully understand them, document organized and comprehensive specifications, and identify and recommend improvements in business and technical processes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Phoenix, AZ. Relocation assistance is not available for this position. What you'll do : Serves as a SME for business topics for multiple IT delivery functions. Serves as a conduit between IT delivery functions and the business functions through which their technical requirements flow. Employs creativity, ingenuity, and innovation in the search for technology solutions designed to support analyses and business need. Proactively communicates and collaborates with customers on the analysis of business needs and requirements to deliver solution artifacts as needed. Leads analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards. Leads traceability of approved and base lined artifacts through the software development life cycle to include specifications, design, development, testing, implementation and defect prioritization. Provides guidance and review of test artifacts to ensure coverage of testable requirements. Provides certification and actively participates in defect management activities to confirm requirements are being met. Contributes to project successes by partnering with Program Management to understand program plans and strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have : Bachelors Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related work experience such as business and / or project management, business / system requirements, and technical analysis. Advanced knowledge of multiple software delivery life cycles (Waterfall and Agile). Advanced working knowledge of business productivity products, tools and applications. Advanced understanding of system architecture and knowledge of software development concepts. Experience of modeling techniques (e.g.UML) and use case development as well as experience with one or more software development frameworks. What sets you apart : Demonstrated experience in gathering loosely defined requirements and transforming them into well-organized and comprehensive business and technical specifications suitable for implementation across multiple teams. Familiarity with Life Insurance and / or Annuities products and business processes Experience with the Accenture Life Insurance Platform (ALIP) Proven ability to lead and facilitate effective meetings, driving productive discussions and achieving desired outcomes. Proven ability to identify data requirements, analyze findings, and develop actionable recommendations to address business challenges, improve processes, or drive strategic decision-making. Compensation range : The salary range for this position is : $103,450.00 - $197,730.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.