Search jobs > Phoenix, AZ > Remote > Administrative coordinator

Clinical Administrative Coordinator - Remote in MST and CST

UnitedHealth Group
Phoenix, AZ, US
$16,54-$32,55 an hour
Remote
Full-time

If you are located within Mountain and Central Standard Timezone, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.

Connecting. Growing together.

This position is full time (40-hours / week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 9 : 00am 7 : 00pm CST, Sunday Saturday with variable (varying) shifts to support our 24 hour a day, 7 days per week operations.

Employees must be able to work any shift in a 24-hour period, all days of the week, including weekends and / or evening and overnight shifts.

These hours will be worked in the CST time zone. As business needs - 2 hours per day Mandatory overtime during peak season.

We offer 6-8 weeks of on-the-job training. The hours during training will be an 8-hour shift between 8 : 00am to 4 : 30pm CST, Monday - Friday.

All employees will be required to be on camera every day of training, including when training module assessments are completed.

Training will be conducted virtually from your home

All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities :

  • Managing authorizations / notifications and other service requests received via incoming phone calls, faxes and portal submission
  • Providing excellent customer service, including the ability to handle escalated callers
  • Determining authorization or notification requirements
  • Preparing authorization cases for Medical Directors, Network Operations Nurses and Case Managers
  • Providing administrative approvals (depends on the line of business)
  • Handling expedited authorizations, authorization updates and status checks
  • Confirming member eligibility
  • Outreaches to providers and / or Patient to complete authorization requests and prescriptions
  • Maintaining knowledge of various health plan partner benefits, networks, CMS regulations and health plan partner policies
  • Utilizing experience and judgement to plan, accomplish goals and effectively resolve each assigned task
  • Non-Clinical staff is not responsible for conducting any Network Operations activity that requires interpretation of clinical information
  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • High School Diploma / GED
  • Must be 18 years of age or older
  • 1+ years of combined or related experience in a healthcare, call center, and / or customer service setting using the telephone and computer as the primary instrument to perform job duties
  • Proficiency with Microsoft Office Word (create and maintain documents), Excel (create and maintain spreadsheets) and Outlook (email and calendaring)
  • Ability to work any of our shift schedules during our normal business hours of 9 : 00am 7 : 00pm CST, Sunday Saturday with variable (varying) shifts to support our 24 hour a day, 7 days per week operations.

Employees must be able to work any shift in a 24-hour period, all days of the week, including weekends and / or evening and overnight shifts.

These hours will be worked in the CST time zone. As business needs - 2 hours per day Mandatory overtime during peak season

Preferred Qualifications :

  • Medical Terminology
  • ICD-10 and CPT Knowledge

Telecommuting Requirements :

  • Reside within Mountain OR Central Standard Timezone
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Colorado Residents Only : The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

4 days ago
Related jobs
Promoted
UnitedHealth Group
Phoenix, Arizona
Remote

The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Directo...

Promoted
VirtualVocations
Tempe, Arizona

A company is looking for a Senior Clinical Administrative Coordinator to work remotely in Utah or Idaho. ...

St Joseph Hospital & Medical Center
Phoenix, Arizona

Assists Manager and Medical Director to understand the revenue cycle by actively participating in revenue enhancement strategies, including understanding coding. Initiates and follows through on actions/ tasks such as adhering to program criteria, initiating problem solving assessments, seeking assi...

Advisory and Consulting Services
Phoenix, Arizona
Remote

Minimum of 7 years of acute inpatient hospital coding, auditing and/or CDI experience. Maintain current knowledge of ICD-10-CM/PCS code changes, AHA Coding Clinic, and. Official ICD-10-CM/PCS Guidelines for Coding and Reporting,. AHA Coding Clinics, disease process, procedure recognition, and clinic...

Remote Gigs And Jobs Near Me
Phoenix, Arizona
Remote

If you like being online and don't mind typing and doing data entry type work then we are here for you with options. Work From Home Remote Data Entry Part Time - Earn $30 to $150 working part time from home remotely using your phone or laptop. We are looking for people who are motivated and want to ...

Richard, Wayne & Roberts
Phoenix, Arizona
Remote

If you are an experienced litigator who has first chaired civil trial experience to verdict (or the equivalent dispositive ADR experience) who is seeking flexibility and autonomy - but are ready to leave the stress of billable hours and working in an office behind - this is the role for you! This we...

UnitedHealth Group
Phoenix, Arizona
Remote

The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members. The Medical Direct...

Joni and Friends
Phoenix, Arizona

Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct) Maintain Area Ministry checking account expense and petty cash records via Quicken/QuickBooks or other software Reconcile monthly bank statements Submit thorough, timely, and accurate Area Ministr...

INSEMACO Recruiting & Executive Search ConsultantsGmbH & Co. KG
Phoenix, Arizona
Remote

Partners Network of legally independent andqualified partners in their respective countries in the businesssegments Worldwide Interim Experts & Managers Headhuntingand Executive & Business Consulting. Headhunting/Executive Search Interim Experts &Managers as well as Personal Expert &...

Haight Brown & Bonesteel
Phoenix, Arizona
Remote

Experience scanning, coding, uploading, storing and printing documents, as well as developing and implementing databases to manage, organize, sort, index, analyze and summarize large volumes of data;. Ability to perform legal research, conduct asset searches and basic investigation, draft and issue ...