Heavy Duty Cleaner

Job Description

Job Description

Position Title : Heavy Duty Cleaner

Department : Custodial

Employment Classification : Non-Exempt

Position Summary / General Description :

A Heavy Duty Cleaner maintains a clean environment for all LDC casinos and related facilities.

Expectations :

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside the casino.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities :

• Under supervision perform heavy duty custodial duties such as, but not limited to : High dusting; vacuuming; scrubbing;
• mopping; disposing of trash; power washing restrooms; stripping, waxing and buff floors; cleaning windows, mirrors, walls, doors, carpet, upholstery;

and cleaning other furnishings.

• Comply with custodial department standard operating procedures.
• Responsible for preventative maintenance of custodial equipment, and cleaning of equipment.
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first;
• assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving;

receptive to change and willingness to embrace challenges with team-spirit).

Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences;

connect with them individually and professionally; smile; make eye contact and verbally greet guests.

• Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.

g., coworkers, clients and vendors).

• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Maintain all heavy floor equipment and supplies applicable to floor cleaning requirements.
• Report equipment repair requirements to the custodial manager.
• Serve as a mentor to custodial and heavy duty cleaners, and use the buddy system during training.
• Participate in meetings and workshops to support custodial operations.
• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience :

• High School diploma or GED preferred.
• Must have relevant work experience.
• Knowledge and understanding of material safety data sheets (MSDS).

Licensing & Certification :

None.

Computer Equipment, Software, Machinery :

Use of wand extractor, buffer, chariot extractor, chariot vacuum, burnisher, vacuum back pack, and high lift / scissor lift (manual and electric).

Essential Physical Requirements :

• Requires balancing / climbing, bending over, crawling, crouching / stooping, hearing, kneeling, reaching overhead, sitting, standing, talking, turning / twisting walking and repetitive use of hands 51-100% of the time.
• Requires pushing / pulling, carrying, lifting, sliding / transferring 1-25 lbs. 51 to 100% of the time.
• Requires pushing / pulling, carrying, lifting, sliding / transferring 25-50+ lbs. 25 to 50% of the time.

Essential Mental Demands :

• Solve problems, organize, plan, make decisions, interpret data and read 51% to 100% of the time.
• Write 1-24% of the time.

Supervisory Responsibilities :

None.

Work Environment (inside / outside) :

The job is performed indoors with exposure to loud noises and fumes.

Other Requirements :

• Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.
• Must pass a pre-employment alcohol / drug screening.
30+ days ago