Position : Senior Messaging Engineer
Type : Full-time
Location : Boston Hybrid On-site (1-2 days a week), Remote (3-4 days a week)
Overview :
This is a full-time Senior Messaging Engineering role with a local Law firm. The Enterprise Messaging Engineer is part of a team of professionals who architect, design, build, maintain, and support all aspects of the Firm’s enterprise messaging solutions worldwide, focusing on email and messaging, as well as archival and retention.
Targeting strength with Exchange.
Key Responsibilities :
- Architect, design, build, maintain, and support enterprise messaging solutions.
- Support the full system lifecycle of enterprise messaging solutions, including participation in requirements gathering sessions, design, development, testing, deployment, support, maintenance, and possibly retirement or replacement.
- Deliver a gold standard experience to the Firm through technical acumen, customer focus, and communication skills.
- Prevent and resolve issues related to enterprise messaging systems.
Knowledge & Experience :
- 3+ years of relevant experience, ideally in a large law firm setting, a comparable professional services organization, or a legal information services provider.
- Demonstrated experience in improving the user experience, preferably in a law or professional services firm.
- Experience in deploying solutions to a community of non-technical office workers and professionals.
- Demonstrated experience with messaging protocols (e.g., SMTP, POP3, IMAP, MAPI).
- Experience in the lifecycle management of global, multi-tenant enterprise messaging systems, with strong expertise in hosted services (e.g., Exchange Online).
Qualifications :
- Strong technical skills in enterprise messaging systems specifically with Exchange.
- Relentless customer focus and excellent communication skills.
- Ability to work both independently and as part of a team.
- Problem-solving mindset with the ability to handle complex issues.
LI-GA1
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