Job Description
Job Description
Barkaritaville Pet Resort of San Antonio, TX is looking to hire a Full-Time Customer Service Specialist to provide 5-star service that gets people talking and tails wagging.
Are you a people person and an animal lover? Would you like to get experience in the pet industry with a respected company that offers a fun work environment ? If so, please read on!
This position starts at $15.00 depending on experience. You would also be eligible for company-sponsored employee benefits including medical, dental, paid time off (PTO), 401K, tips, continuing education and discounts on products and services ! If this sounds like the purrrfect opportunity for you, skip the cat nap and apply today!
ABOUT BARKARITAVILLE PET RESORT
We are a full-service, state-of-the-art, pet resort in San Antonio, TX which was created and designed to provide a stress-free, home-like, and fun environment for pets.
We offer lodging, grooming, daycare, and training. We are locally owned and managed with 25+ years of experience in the pet industry.
Whether for a day or a whole vacation, each pet's stay is tailored to their needs and preferences.
To serve our clients in this way, our team has to be the best. Our staff is upbeat and happy, professionally dressed , and knows what's expected of them .
We all participate in continuing education to keep our skill set fresh and up-to-date. There's a special "way" we do everything.
And we reward our employees for all this great work that they do .
A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST
As a Customer Service Specialist, you arrive each day doggedly determined to provide quality and efficient customer service to each and every client both two-legged and four-legged.
As the first point of contact for most of our services, you play an essential role in establishing trust with both current and future clients.
You are always professional as you take reservations, answer questions, and resolve concerns both in person and over the phone.
As you check animals in for services, you greet clients warmly, listen carefully, and ensure that each pet parent's instructions and needs are addressed.
You handle client billing and daily cash reports with attention to detail and accuracy . Since pet care is the core of our operations, you also assist with all aspects of pet care as needed.
You thrive in this busy, fast-paced environment where there are always pets and people to interact with, as well as phones to answer.
QUALIFICATIONS FOR A CUSTOMER SERVICE SPECIALIST
- High school diploma or equivalent
- Customer service Experience 3+years
- Ability to multi-task well
- Handle fast paced environment
- Professional Phone skills
- Computer literacy with ability to use in-house software, Microsoft Office
- Ability to learn and remember information accurately
- Ability to handle animals in a humane and gentle manner at all times
- Passion for people and pets
Previous experience at a pet resort or similar environment is a plus but not necessarily required. Do you have a positive, can-do attitude?
Are you a team player? Are you reliable, dependable, and punctual? Do you have excellent communication skills? Are you highly organized and able to prioritize tasks effectively?
If so, then you just might be the right human for the job!
CUSTOMER SERVICE SPECIALIST WORK SCHEDULE
Since stability is important for animals, little or no absenteeism is extremely important. Our front office hours are 7 : 00 am to 6 : 00 pm on M-F , Every other Saturday 8 : 00 am to 5 : 00 pm and Sunday for scheduled pick-ups from 4 : 00 pm - 6 : 00 pm).
ARE YOU READY TO JOIN OUR PET RESORT TEAM?
If you feel that you would be right for this customer service position working around animals, please fill out our initial 5-minute, mobile-friendly application .
We look forward to meeting you!
Please NO calls to inquire about the position. Only online applicants that complete the full application process and pass our qualifications will be considered.
Job Posted by ApplicantPro
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Key priorities include greeting customers, assisting them with selection of me...
LVN - Home Health (Field) FULL TIME
Home Nursing & Therapy Services (HNTS) is here to address every aspect of our patients needs with compassionate care and reliable service 24/7. Participates in planning and implementing care in partnership with the patient, representative (if any), caregiver(s), and the RN. Provides services tha...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative Over Night
Position: Customer Service Representative. At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, ...
Customer Service Representative
The Customer Service Representative regularly communicates with internal and external customers of. As a HomeTeam Customer Service Representative, you can expect to:. Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional servi...
Night Order Selector (Permanent/Full-Time)
Labatt Food Service, headquartered in San Antonio, Texas is the tenth largest foodservice distributor in the nation. We operate in a high-intensity, high-transaction logistics environment, supplying 14,000 items to food-away-from-home customers in Texas and New Mexico from 5 distribution centers. ...
Associate Customer Service Representative
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment. Customer Service, Financ...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. ...