Assistant General Manager

Thank you for your interest in SusieCakes!

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

We're in search of an Assistant General Manager possessing :

• Experience managing teams in a bakery / restaurant / retail location for at least 3+ years
• Passion for creating a great guest experience
• Enjoys guiding and mentoring new team members
• Eager to advance their career in management
• Demonstrates a steady employment record

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today!

Salary is estimated to be around $60,000-65,000 per year.

This is a non-exempt role and is required to work 47.5 hours per week. Weeknight & weekend availability is a must.

Our bakeries are lively and bustling with genuinely friendly people who have the hospitality gene. They understand the importance of what they do every day and are empowered to make days better.

Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The Assistant General Manager (AGM) position is a manager in training role. They inspire, train, and support the guest service team.

Additionally, they support the General Manager with the guest service needs for multiple locations.

BENEFITS & PERKS :

• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Vacation, 401k, FSA
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave

LEADERSHIP ATTRIBUTES :

• Creates a fun, lively and celebratory environment
• Possesses and demonstrates a One team, One goal philosophy
• Works in an organized, deliberate and fast-paced manner
• Possesses a small business owner mentality and thrives in an entrepreneurial environment
• Works with Market Leader and General Manager to develop achievable objectives and a plan to improve the bakery success metrics

PHYSICAL REQUIREMENTS :

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

QUALIFICATIONS :

• Two years of managerial / leadership experience in the luxury, hospitality, food service and / or retail industries
• Excellent verbal and written communication skills
• Exceptional interpersonal and team building skills
• Ability to train, coach, and counsel team members
• Exposure to financial and operational accountabilities
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation and valid driver’s license

EDUCATION :

• Associates or Bachelors degree with a focus in Business or Hospitality preferred
• High school diploma or GED required

LANGUAGE SKILLS :

Must be able to speak, read, and write English

OTHER :

• Ability to work flexible hours, including weekends and holidays
• 47.5 hour anticipated work schedule average per week

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