BASIC FUNCTION
If you think you are the right match for the following opportunity, apply after reading the complete description.
Under general supervision, analyzes, designs, implements, troubleshoots, and integrates information systems and databases while also providing technical assistance to District staff.
MINIMUM QUALIFICATIONS
EDUCATION : Associate's degree or equivalent units (60 semester or 90 quarter) in Computer Science, Information Technology or a field related to the job requirements of this classification from an institution of higher learning recognized by the Council of Higher Education Accreditation.
Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.
EXPERIENCE : Two (2) years of experience providing technical assistance and managing data within a business enterprise or student information system.
ADDITIONAL REQUIREMENTS / INFORMATION : A valid California Driver License and availability of private transportation or ability to provide transportation between job sites is required.
REPRESENTATIVE DUTIES
- Troubleshoots, configures, tests, manages, and maintains database systems.
- Evaluates design of database systems to ensure integrity of data is maintained.
- Collects information from District staff to assess end-user requirements.
- Develops custom queries and runs reports based on local, state, and federal requirements.
- Identifies potential security threats and resolves security issues in accordance with established standards and configurations.
- Performs data restoration and recovery.
- Provides ongoing technical support to District staff by investigating, identifying, and documenting errors, answering questions, and recommending solutions.
- Plans, coordinates, prepares materials, and conducts workshops and training classes for District staff.
- Makes presentations and provides system demonstrations to district staff.
- Composes and distributes information bulletins and other communications to District staff including, but not limited to, systems status, scheduled downtime, and new and / or revised processes and procedures.
- Serves as a liaison between District and outside agencies by providing requested material, addressing questions, and requesting clarification on matters related to data management and data reporting.
- Integrates data from multiple sources into a single, consistent database.
- Modifies reports, records, and file layouts in accordance with established specifications.
- Recommends technical policies and data collection improvements.
- Reviews and revises user guides, manuals, and related technical documents.
- Creates and updates records and logs related to errors, operational status, and corrective actions.
- Participates in conferences, workshops, trainings, meetings, and committees.
- Leads by guiding, training, and reviewing the work of staff.
- Performs other related duties as assigned.
JOB REQUIREMENTS
KNOWLEDGE :
- Principles, practices, and techniques of database management.
- Principles, practices, and techniques of database maintenance.
- Principles, practices, and techniques of data processing.
- Principles, practices, and techniques of training and development.
- Principles, practices, and techniques of data integrity testing.
- Principles and practices of disaster recovery.
- Principles and practices of recordkeeping and maintaining documentation.
- Principles and terminology of computer networking.
- Excel functions and formulas.
CORE COMPETENCIES :
- Action & Results Focus Initiating tasks and focusing on accomplishment.
- Attention to Detail Focusing on the details of work content, work steps, and final work products.
- Business Process Analysis Defining, assessing, and improving operational processes and workflow.
- Critical Thinking Analytically and logically evaluating information, propositions, and claims.
- Customer Focus Attending to the needs and expectation of customers.
- Informing Proactively obtaining and sharing information.
- Leveraging Technology Applying technology for improvements in organizational efficiency and effectiveness.
- Presentation Skill Formally delivering information to groups.
- Professional & Technical Expertise Applying technical subject matter to the job.
- Teamwork Collaborating with others to achieve shared goals.
SUPERVISION
General direction is received from higher level management within Educational Services. Responsibilities include providing lead direction to professional and technical staff.
No supervision is exercised.
WORKING CONDITIONS :
ENVIRONMENT : This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
The employee may be required to work at varying heights and in restrictive areas. Travel to various District sites may be required.
PHYSICAL DEMANDS : Finger dexterity is needed to access, enter and retrieve data using a computer keyboard and to operate standard office equipment.
Seeing is required to view a computer monitor and read a variety of materials. Physical demands may include climbing, bending and stooping and movement of objects requiring motions such as lifting and carrying to connect cables and equipment that typically weigh less than twenty (20) pounds.
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