A company is looking for a Remote Customer Service Supervisor.Key Responsibilities : Supervise a team of customer service representatives, including hiring, training, and performance managementMonitor interactions to ensure quality standards are met and provide feedback for improvementDevelop and implement training programs to enhance team members' skills and knowledgeRequired Qualifications : High School Graduate or GEDProven experience in a customer service role, with at least 2 years in a supervisory or leadership position in a call center-related fieldProficiency in customer service software and call center technologyFlexibility to work evenings and weekends as requiredConsistent attendance is essential in achieving all KPIs
CSR Supervisor Remote Health Customer Service
A company is looking for a Group Health Customer Service Representative Supervisor. Key Responsibilities:Oversight of File Review process and timely processing of casesTraining and coaching of team members on case workflow and processesProviding exceptional customer service to clients and resolving ...
Customer Service Supervisor
Customer Service Lead Opportunity $40 per hour. GOCO Consulting is looking for qualified candidates to serve as Customer Service Leads (CSLs) to manage CRC* sites when a power shutoff occurs. Managing 1-2 Customer Service Support (CSS) staff as well as with on-site Security, Equipment and Traffic pe...
Customer Service Supervisor
The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Position: Customer Service Supervisor. The Customer Service Supervisor ensures the efficient operation of the front end of the store. Ensure that every customer re...
Customer Service Supervisor
Lead the customer services team which handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders. Were looking for a world-class **Customer Service Supervisor** to join our growing team in Torrance, CA. At syncreon, we partner with customers...
Customer Service Supervisor
The Customer Care Supervisor position is responsible for the ongoing development and motivation of our customer service team and requires extensive knowledge of our companys policies and procedures in order to ensure the delivery of World Class Customer Service to our diverse universe. Review custom...
Pension Outsourcing Customer Service Supervisor
Location: Montreal, QC, CA The Customer Service Supervisor will be responsible for day-to-day supervision for a team of Pension Benefits Customer Services Representatives (CSRs). An excellent call centre supervisor must have customer service and supervisory experience. Pension Outsourcing Custom...
Kerr Customer Service Supervisor (Hybrid-Pomona/Brea, CA)
Monitors the team’s open cases in the Customer Relationship Management (CRM) system and orders in Electronic Data Interchange (EDI) and proactively takes action to mitigate risks related to regulatory compliance and negative impact to KPIs and goals which support exceptional customer service. Mainta...
Customer Service Supervisor
The Customer Care Supervisor position is responsible for the ongoing development and motivation of our customer service team and requires extensive knowledge of our companys policies and procedures in order to ensure the delivery of World Class Customer Service to our diverse universe. Review custom...
Customer Service Supervisor - Import Operations
Immediate Job Opening for Customer Service Supervisor - Import Operations. We are proud to offer the position of Customer Service Supervisor to be based at the Los Angeles area. Proven track record of customer satisfaction that includes fostering relationships. Customer focused and welcoming perso...
Airline Customer Service Supervisor in LAX Airport - $25.81/hr ($20.04+/hr with Health)
Hallmark Aviation Services is seeking a Supervisor for an International Airline in Los Angeles, CA (LAX). The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manage...