Field Network Technician II
Job Description
Job Description
Job Title : Field Network Technician ll
Location : Union County, OH USA
Duration : Fulltime role
Shift timings : M-F 8-5
Job Description
- IT field technician tasks : driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devices.
- Provide full-service consultant services for network LAN, WAN, WLAN, off-site data storage, cabling infrastructure, failsafe recovery, remote access systems, firewalls, routers, switches, application management & development, communications integration, phone systems, security access devices, email, DNS, Web hosting, applications development, RAID storage, network printers, various server deployments, and all related hardware & software.
Setup install and maintain wireless routers.
- Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.
- Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
- Technician will travel to each client’s location
- Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and Printer
- Works under general supervision
- There will be overtime Minimum Requirements :
- 3 years plus supporting Desktops, Laptops, and Printers.
- 3 years plus of customer service experience
- CAT5 / CAT6 network cabling routing / termination / testing.
- Install Conduit / Wiremold as needed for best cable management.
- IT rack installation (patch panel, switch, firewall, router, NVR, power supplies).
- Reliable Transportation (This is a driving position reimbursed accordingly)
- Able to work weekends, staggered or late shifts possibly including evenings and / or weekends
- Personable as they will be interacting with a wide range of users and environments
- Can work on a ladder of lift and are able to lift to 50lbs.
- After training is complete, candidate will be added to the on-call rotation 7x24 Basic Needs / Haves
- Able to work from a bent, crouched, or kneeled position
- Smartphone with tethering / hot spot capabilities
- Laptop
- Basic Hand Tools
- Possess a valid driver’s license Preferred.
Company Description
Deep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices
Company Description
Deep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices
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