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Call Center Representative (Part-Time)

Housing Works
New York, NY
Part-time

Description

  • High school diploma or GED required
  • Bilingual Spanish Preferred
  • Strong computer skills
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Strong problem solving abilities
  • Excellent customer service and communication skills.
  • Technology literate.
  • Ability to learn new systems and workflow processes.
  • Ability to multi-task on an ongoing basis.
  • Good organization and prioritization skills.
  • Proven ability to utilize and teach others to use mobile technology.
  • Accurate recordkeeping and documentation skills
  • Familiarity and experience in working with homeless, substance use, mentally ill and other vulnerable populations
  • Ability to work occasional evenings and weekends with advance notice
  • Adherence to Housing Works Core Values All-In, Stronger Together, Membership, High Performance.
  • 30+ days ago
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