Inside Sales Specialist

About Westcoat Specialty Coating Systems

Westcoat is the leading innovator and manufacturer of specialty coatings for use by professionals in the design and construction industry. For over 40 years, Westcoat has pioneered new formulas and systems specifically for waterproofing, epoxy, surface, and texture coating applications. Westcoat Specialty Coating Systems, our comprehensive four-category line of coating products, take the guesswork out of selecting the best system for each project. Westcoat's proprietary formulas, tested through rigid applications in all environments, are made to adhere with long-lasting, durable results. Delivering numerous protective, textured, and decorative options, Westcoat is the top choice of industry professionals. Learn more at : www.westcoat.com.

JOB DESCRIPTION

Inside Sales Specialist

San Diego, CA

Reports to : Sales Support Manager & Director of Sales

FLSA Status : Full-Time Non-Exempt

Supervisory Responsibilities : None

Position Overview

The Inside Sales Specialist is a key member of theInside Sales teamat Westcoat, serving as a primary point of contact for customers and internal departments. This role is responsible for delivering exceptional customer service, supporting sales initiatives, and ensuring smooth communication across teams. The ideal candidate is proactive, organized, and passionate about creating a seamless customer experience.

ESSENTIAL D UTIES AND R ESPONSIBILITIES

The essential functions include, but are not limited to the following :

Customer Engagement & Sales Support

• Serve as the first point of contact for customers via phone, email, and walk-ins, providing prompt and professional support.
• Build rapport with customers by delivering clear, responsive, and informative communication.
• Assist the Sales Team by maintaining and expanding the prospect database.
• Route qualified leads to appropriate sales executives for follow-up and closure.

Sales Tools & CRM Management

Office & Administrative Support

Training & Collaboration

Qualifications & Skills

Note :

This job description is intended to provide a general overview of the position's duties and responsibilities and is not exhaustive. Duties, responsibilities, and requirements may change over time and may vary based on business needs. Employment with Westcoat Specialty Coating Systems is at-will, in accordance with California law, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice.

The pay range for this role is :

23 - 26 USD per hour(San Diego)

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