Employee Relations Specialist (Cleveland)

Employee Relations Specialist

Wingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies resulting in improvements to the delivery of direct service operations.

The Employee Relations (ER) Specialist assists the Director of HR Operations and Compliance with employee relations, compliance, and engagement processes across the Agency affiliates. Specifically, the ER Specialist is responsible for all employee-related discipline, performance management, policy, case management, and coaching. Further, the ER Specialist balances time between reactive and crisis-response matters as well as proactive initiatives that improve the employee experience.

Responsibilities include :

• Serve as a primary point of contact for employee relations matters, including performance management, disciplinary actions, and policy interpretation. Assess legal risk associated with such actions.
• Provide coaching and guidance to managers on effective employee management practices, including performance improvement plans and corrective actions. Partner with Agency departments, such as Risk Management, as necessary.
• Carry out comprehensive and impartial workplace investigations into employee concerns, draft investigative reports, and offer well-founded recommendations. Conduct disciplinary actions as needed.
• Provide counseling and direction to employees, facilitate communication, and help recommend appropriate courses of action to resolve conflicts and issues effectively.
• Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
• Ensure adherence to all relevant labor laws and regulations.
• Assist in the development and updating of HR policies and procedures.
• Create and share metrics related to employee relations to monitor trends and identify areas for improvement.

Qualifications :

Demonstrates professionalism and ability to maintain confidentiality when handling sensitive employee matters.

Experience : Minimum 5 years of work experience in Human Resources. 2-3 years' work experience in employee relations, including conducting workplace investigations and detailed performance management required.

The salary range is $65,000 - $70,000 per year depending on relevant education, experience, and licensure. At Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include :

Wingspan Care Group (Wingspan) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children's Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Wingspan also prohibits harassment of applicants or employees based on any of these protected categories.