Family Support Specialist I

Advertisement Closes 8 / 1 / 2024 (8 : 00 PM EDT) 24-04403 Family Support Specialist I Pay Grade12 Salary $39, Annually Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A HR / WK Hiring Agency Cabinet for Health & Family Services Dept for Community Based Services Location 240 Hartford Road

Hawesville, KY 42348 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.

Description The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides servicesand program to enhance the self-sufficiency of families;

improve safety and permanency for children andvulnerable adults; and engage families and community partners in a collaborative decision-making process.

DCBS seeks a Family Support Specialist I who is driven to succeed in helping people and the vulnerablepopulation. The Family Support Specialist will utilize the formal training provided to make eligibilitydetermination for various public assistance programs.

The employee is expected to perform at the highestquality to ensure services to the vulnerable citizens. This is a demanding position that requires maturity andself-discipline.

For more information on the Department for Community Based Services, please visit our website at :

Career growth is encouraged through training and mentoring. Benefits include health and life insurance,flexible work schedules, paid sick and vacation leave, and retirement benefits.

Responsibilities include but are not limited to :

• Interviews clients for Basic Public Assistance programs.
• Gathers, completes and reviews required documentation needed.
• Participates in formal and on the job training and observing other staff.
• Track processing deadlines for timely case activity and case hearings.
• Learns to identify resources and appropriate referrals.
• Learns to operate computer terminals and personal computers, prepares and maintains case records.
• Enter case information into the computer.

The ideal candidate will have :

• Experience working with the public.
• Strong verbal and written communication skills.
• Good time management and organizational skills.
• The ability to work well under pressure.
• A willingness to work as part of a team.

If you are interested in a challenging, yet rewarding, opportunity to make a positive difference in yourcommunity, we would love to review your application for a Family Support Specialist with DCBS.

CHFS participates in E-Verify and will provide the federal government with your Form I-9 information toconfirm that you are authorized to work in CHFS will only use E-Verify once you have accepted a job offerand completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or .

The position you are applying for has access to or use of federal tax information (FTI) or meets the statutorydefinition of front-line staff.

Therefore, pursuant to IRS Publication 1075 and 900 KAR 1 : 009 or KRS and 900 KAR 1 : 050, applicants for this position in the Cabinet for Health and Family Services (CHFS) shallsubmit to a fingerprint-based criminal background check by the Department of Kentucky State Police and theFederal Bureau of Investigation.

Minimum Requirements EDUCATION : Must complete two years (54 semester hours) from a college or university.

EXPERIENCE, TRAINING, OR SKILLS : NONE

Substitute EDUCATION for EXPERIENCE : NONE

Substitute EXPERIENCE for EDUCATION : Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and / or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.) : NONE Working Conditions Performs job duties in an office setting and / or visits clients in homes.

Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS