Operations Manager

CSS is currently seeking an experienced Operations Manager for a distinguished hotel located in Van Horn, Texas. The ideal candidate will be a seasoned professional with a strong background in hotel or hospitality management, possessing excellent project management skills.

This individual should excel in personnel management, have a deep understanding of OSHA standards, possess comprehensive facility and asset management skills, and demonstrate proficiency in procurement and inventory management.

Additionally, the candidate should have a proven ability to delegate tasks effectively, establish streamlined systems and procedures, and efficiently manage projects.

CSS is offering relocation funds assistance to facilitate the move to Van Horn, Texas.

This is a full-time position with comprehensive benefits.

Responsibilities :

Personnel Management :

Recruit, train, and supervise staff to ensure a high level of service and efficiency.

• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive work environment, encouraging teamwork and professional development.
• Implement effective communication channels within the team.
• Delegate tasks and responsibilities, ensuring each team member contributes to the overall success.
• Compliance with OSHA Standards :

Maintain a thorough understanding of OSHA standards and ensure hotel operations comply with all relevant regulations.

• Conduct regular safety training sessions for staff and implement safety protocols.
• Monitor and report any potential safety hazards or violations.
• Facility Management :

Oversee the maintenance and cleanliness of the hotel premises.

• Coordinate with external service providers for repairs and maintenance.
• Develop and implement efficient facility management processes to enhance operational effectiveness.
• Asset Management :

Manage and maintain all hotel assets, ensuring proper functionality and lifespan.

• Conduct regular audits to assess the condition of assets and plan for replacements or upgrades.
• Implement cost-effective measures for asset maintenance and replacement.
• Reservations Experience :

Collaborate with the reservations team to optimize room bookings and enhance guest experiences.

• Implement effective reservation systems and strategies to maximize occupancy rates.
• Address and resolve issues related to reservations and guest satisfaction.
• Procurement and Inventory Management :

Oversee the procurement of supplies and equipment for the hotel.

• Develop and maintain relationships with suppliers to ensure timely and cost-effective procurement.
• Implement inventory management systems to optimize stock levels and minimize waste.
• Conduct regular audits to track and manage inventory, ensuring adequate stock for operations.
• Delegating Tasks, Creating Systems, and Project Management :

Delegate responsibilities efficiently, ensuring a balanced workload among team members.

• Establish and refine systems and procedures to streamline operations and enhance overall efficiency.
• Demonstrate strong project management skills to oversee and successfully execute various initiatives.
• Continuously assess and improve existing processes to adapt to changing business needs.
• Provide training on new systems and procedures to ensure staff adherence and effectiveness.

Qualifications :

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as an Operations Manager in the hotel industry.
• In-depth knowledge of OSHA standards and experience implementing safety protocols.
• Strong interpersonal and leadership skills.
• Excellent organizational and multitasking abilities.
• Proficient in relevant software applications, including RezNexus, for reservations, facility management, procurement, and inventory control.
• Strong project management skills.
• Availability to work flexible hours, including weekends and nights.
• Willingness to be on call for emergencies and urgent operational matters.

If you are a results-driven individual with a passion for excellence in hotel operations, personnel management, procurement, inventory control, delegation, system creation, and project management, and if you have the flexibility to work weekends and nights, along with the ability to be on call, we encourage you to apply.

This full-time position comes with comprehensive benefits and offers a unique opportunity to contribute to the success of our progressive and exciting establishment, with relocation funds assistance provided by our company for the move to Van Horn, Texas.

CSS is an Equal Opportunity / Affirmative Action Employer who provides equal employment opportunities to all employees and applicants for employment without regards to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status or genetic information.

In addition to federal law requirements, CSS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.