We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want.
Greeting potential and current residents, taking digital requests / complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant.
This position requires a customer service and sales mentality. We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount! *Office Hours : Monday- Friday (8 : 00 am - 4 : 30 pm (30 min break). Essential Functions
- Answer questions and digitally show apartments to potential residents, to define what they want
- Sell the value of community features as they relate to the customer needs to close the sale
- Follow-up daily with potential leads via email and call
- Create and maintain excellent and ongoing relationships with potential and current residents
- Ensure a high level of customer service
- Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.
- Assist in monitoring renewals and electronically distribute and follow-up on renewal notices
- Prepares and assists with all leasing paperwork
- Process applications for approvals (credit check, rental history, etc.)
- May be required to assist in special projects or activities including due diligence, property acquisition / disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
- Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions
- Participates in rent collection and rent collection procedures
- Attends and participates in our training programs as required
- Attendance and on time arrival is an essential job function Requirements : -2+ years of office admin or leasing experience -English and Spanish speaking required -Reliable, productive, and hardworking;
remain calm under pressure -Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines -Familiarity with office organization and optimization techniques -High degree of multi-tasking and time management capability -Excellent written and verbal communication skills -Integrity and professionalism -Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.
important. -Must pass a criminal background check & credit background check -Must have Work Authorization in the US -Must pass a drug test -Must be local to 30084 or comfortable commuting Powered by JazzHR
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