Server
Summary :
- This position is accountable for the following areas : take and deliver food and beverage orders to customers in a timely and efficient manner;
- respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene;
complete all sidework thoroughly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
- Greet, seat and serve guests in a prompt, friendly, professional way.
- Know all abbreviations of food items.
- Be familiar with specials and soups of the day prior to starting the shift.
- Take food and drink orders promptly and accurately.
- Pickup orders in window and deliver completed meals to correct customers in a timely manner.
- Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
- Ring up bills and deliver to customers. Check out customers at cash register.
- Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
- Restock service areas.
- Keep service areas clean and complete all assigned cleaning tasks.
NON-ESSENTIAL DUTIES :
- Respond quickly to sweeping and mopping up messes.
- Bus tables when busy.
- Perform any other tasks as assigned by Lead Line Server or Manager.
OTHER SKILLS and ABILITIES :
- Ability to operate all electrical or mechanical devices adhering to all safety rules.
- Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
- Ability to tolerate cleaning solutions on a regular basis.
PI245792925
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At True Food Kitchen, we believe in the power of whole, real food. By crafting "Real Food for Real Life" we embody our purpose: empowering more people to eat real food. Who we are\nAt True Food Kitchen, we believe in the power of whole, real food. By crafting \"Real Food for Real Life\" we embody ou...
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