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Phone : (417) 829-5727
E-mail : support@oreillyauto.com
Address : O'Reilly Automotive
233 South Patterson Avenue
Springfield, MO 65802
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Enter your Email This field is required. Password This field is required. By using your Facebook or LinkedIn profile to create an application for employment with O'Reilly, the online platform provides O'Reilly with your profile name, email address, and profile image url (Platform Data).
O'Reilly collects and uses Platform Data only for the purposes of recruitment and hiring, and for no other purpose. O'Reilly will handle your Platform Data and all other information you provide on your application in accordance with applicable law.
Your Platform Data, and any information you provide on your application for employment may be shared with service providers who assist O'Reilly with the recruitment or employment process.
By providing this information, you acknowledge and consent to its collection, use, retention, and sharing for the stated purposes.
Other than the disclosures described above, we never sell, lease, or otherwise disclose your information to third parties for any other purpose.
O'Reilly's Privacy Policy is available here :
For California Residents, please read :
If you have questions about O'Reilly's Terms of Use, or want to request that we delete your Platform Data, please contact us.
Phone : (417) 829-5727
E-mail : support@oreillyauto.com
Address : O'Reilly Automotive
233 South Patterson Avenue
Springfield, MO 65802
Customer Service Specialist
- Job ID : 1-419103
- Department : Customer Service
- Location : Corporate Headquarters - Springfield, MO
- Status : Part-Time
- Tentative Schedule : This is a part-time opportunity; Friday-Sunday 1 : 30 p.m. -10 p.m.
At O'Reilly Auto Parts, our Customer Service Specialists deliver exceptional service to customers using OReillyAuto.com by providing a welcoming and engaging experience.
As well, this team assists with the O'Rewards loyalty program.
Essential Job Functions
- Assist online customers with order tracking, part lookup, website navigation, returns and exchanges, and damaged or missing packages.
- Provide assistance with online account questions, including billing, shipping, and O'Rewards loyalty program.
- Receive and respond to any incoming customer calls, emails, or letters.
- Engage with our Online Customers through Live Chat and SMS, providing assistance with parts lookup, pricing and availability, order tracking, return and warranty assistance.
- Monitor online orders for fraud, and take appropriate action to mitigate loss.
Skills and Qualifications
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Skilled with online applications such as social media platforms and various other applications.
- Ability to multi task and meet deadlines.
- Customer service call center experience desired.
- Knowledge of automotive systems desired.
Benefits
All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families.
Programs, resources and benefit eligibility varies based on employment status, average hours worked, location and length of service.
For detailed benefits info, please or type
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