Medicare Customer Service Representative

VirtualVocations
Fremont, California, United States
Full-time
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A company is looking for a Medicare Customer Service Rep II, fully remote.Key ResponsibilitiesRespond to telephone inquiries from providers and representativesEducate customers on coverage, claim submission, and self-service toolsEstablish and maintain rapport with contacts to present a favorable corporate imageRequired QualificationsHigh School diploma or equivalent1 or more years of customer service experience with health insurance and / or Medicare / DME claims1 or more years of customer service experience with direct contact via telephoneExperience working in a call center environmentCoursework in coding and / or medical terminology is preferred

4 days ago
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