A company is looking for a Manager of Product Support to oversee the Product Support team and ensure top-tier customer service.
Key ResponsibilitiesAct as a key point of escalation for customer incidents and inquiriesManage client support via various channels including ticketing, phone, and chatTrain and coach colleagues and clients on Finalsite productsRequired Qualifications and Education5+ years of experience in customer service or technical supportExperience overseeing and delivering team budgetsAssociate's or Bachelor's degree preferred, or equivalent experienceFamiliarity with content management systems (e.
g., WordPress, Squarespace)Ability to cover evening and weekend hours as needed
Manager of Enrollment Supports
A company is looking for a Manager of Enrollment Supports, National. ...
Product Support Manager
Responsible for personnel management of Product Support Engineers i. Support Production in resolving Legacy product issues as needed. Provides technical support and information on Trenton products and their expected performance in response to customer calls and inquiries, and other duties as assigne...
Manager of Product Strategy
A company is looking for a Manager, Product Strategy & Operations. ...
Regional Product Support Manager (Western U.S.)
Supervise and manage an assigned group of District Product Support Managers. Manage a team of District Product Support Managers. We are proud of our products, people, cultural diversity, and professionalism within a national and global framework! Powered by innovation!. Responsible for the profitabl...
Senior Manager of Product Education
A company is looking for a Senior Manager, Product Education to develop and implement a vision for product learning. ...
Product Support Manager
Oversee the management of Product Support Engineers, including resource allocation, performance evaluations, and cost control. This role involves providing technical guidance and support related to our client’s products, addressing customer inquiries, and ensuring high-quality service. Assist the Pr...
Product Support Manager
Responsible for personnel management of Product Support Engineers i. Support Production in resolving Legacy product issues as needed. Provides technical support and information on Trenton products and their expected performance in response to customer calls and inquiries, and other duties as assigne...
Senior Manager of Product
Head of Professional Services Consulting. Our comprehensive suite of services includes implementation, consulting, training, and support. As the Head of Services for Australia, New Zealand, and Southeast Asia (ANZ & SEA), you will lead all strategic and operational aspects of Implementation Serv...
Senior Manager, Product Lifecycle
The Senior Manager Product Lifecycle will report to the Vice President of Product Strategy. The Blue Shield Strategic Solutions team defines the product offering strategy and roadmap across the enterprise portfolio. In this role you will operationalize and support a strategic product lifecycle acros...
Engineering Manager-Product Support VRF RLC
As an Air Solutions Product Support Manager, you will manage a team of Product Support Engineers support the sales team with product support inquiries as well as develop Product and Applications Materials. Identify strategic product needs and requirements to feed Product Management Develop applicati...