Senior Business Analyst

Job Description : Duties :

Duties :

• Manage the Procurement Department's various information systems; apply various technology systems and tools to continuously improve the efficiency and effectiveness of a wide variety of business processes;
• serve as technical support for ERP and eProcurement systems; collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems;
• analyze, automate and improve department processes; perform testing for system fixes / builds / upgrades to ensure that all processes function properly;
• document system issues and work with Information Systems Technology (IST ) and software vendors for resolution; support department SharePoint and web content;
• support end users and provide help desk support; develop and deliver Procurement systems training, as well as job aids for users;
• use various business intelligence and reporting tools to analyze and interpret data; consistently deliver excellent customer service;

perform other work as required.

Bachelor's degree in computer science, business information systems, business administration or a related field; three years of experience supporting information systems, preferably experience with Enterprise Resource Planning (ERP) and eProcurement systems;

or an equivalent combination of training and experience.

Excellent problem-solving skills and strong analytical skills; demonstrated proficiency using one + reporting business systems and associated report and querying writing tools;

expert-level proficiency in using a full array of Microsoft and other commonly used business applications (preferred experience in Office 365 and SharePoint).

• Excellent written and oral communication skills to present technical information to technical and non-technical audiences;
• ability to evaluate existing systems and implement improvements to meet current and future needs; ability to identify, review, plan, conduct, and implement projects;

ability to work in a team environment and to handle multiple projects simultaneously.

• Pre-employment drug testing, FBI criminal background check, and education / degree verification are required.
30+ days ago