Search jobs > Baltimore, MD > Remote > Customer support associate

FT CUSTOMER SUPPORT ASSOCIATE - WORK FROM HOME

Amper
Baltimore, MD, United States
$50K a year
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / PTO / 401k / Flexible schedule - As a Customer Support Associate you'll : Handle incoming customer questions and concerns via email and Amper's Hubspot support portal;
  • Interface with internal sales and customer success teams to ensure pilots and existing customers are supported; Work with the engineering team to escalate and investigate bugs and product questions;

Use Notion and other tools to manage internal processes and information...Hiring Fast >

3 days ago
Related jobs
Promoted
Bold
Baltimore, Maryland
Remote

Up to $22 per hour + bonuses - As a Customer Experience Associate you'll: Conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer servic...

Promoted
PhoneBurner
Daniels, Maryland
Remote

Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...

Promoted
BOSSCAT
Daniels, Maryland
Remote

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution...

Promoted
SpotMe
Lake Shore, Maryland
Remote

Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...

Promoted
Solera
MD, United States
Remote

Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, app...

Promoted
Allbirds
Dundalk, Maryland
Remote

Employee discount - As a Customer Experience Associate you'll: Serve as a passionate advocate and brand ambassador for Allbirds; Engage with customers via phone, chat, social media, SMS, and email channels; Leverage product knowledge to educate and convert curious customers into satisfied buyers; Us...

Promoted
Omada Health
Lake Shore, Maryland
Remote

Monthly internet stipend - As a Member Support Agent you'll: Communicate and provide support to members over a high volume of incoming phone inquiries and emails in a manner that embodies the company mission and values; Process applications with accuracy and with attention to detail in a timely mann...

Promoted
Level
Cockeysville, Maryland
Remote

PTO / 401k / Home office budget - As a Support Agent you'll: Assist with transaction review, categorization, and various other tasks associated with completing and reviewing transactions; Use phone, messaging and email to address and resolve member and provider inquiries; Work and collaborate with i...

Promoted
Sarnova
Milford Mill, Maryland
Remote

Customer Service / Fully Remote] - Anywhere in U. Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls ...

Promoted
OCPA
Baltimore, Maryland
Remote

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...