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Chief Revenue Officer

Chief Revenue Officer

Social CurrentMilwaukee, WI, US
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Job Description

Job Description

To apply, please submit the following documents :

  • Cover letter with salary requirements
  • Resume

A catalyst for change, Social Current is the premier partner and solutions provider to a diverse network of over 1,800 human and social service organizations and partners across the U.S., Canada, and beyond. Collectively, these organizations serve more than 11 million individuals through the 12,000+ human service professionals they employ.

Our mission is to advocate for and implement equitable solutions to society’s toughest challenges through collaboration, innovation, policy, and practice excellence.

Together with our network, we are activating the power of the social sector to effect broader systemic change that is needed to achieve our vision of an equitable society where all people can thrive.

We support, strengthen, and amplify the work of the social sector in five core integrated areas including brain science and trauma-informed approaches; COA Accreditation; child, family, and community well-being; government affairs and advocacy; and leadership and organizational development.

Job Summary

The Chief Revenue Officer (CRO) is responsible for leading and unifying the Social Current sales (Network Engagement & Growth) and marketing functions under a single strategic vision. Reporting directly to the CEO, the CRO will oversee new revenue development, customer acquisition strategies, and offer innovation efforts in partnership with the Chief Operating Officer, while creating internal alignment across departments. This role is critical in positioning Social Current for sustainable growth amidst an evolving nonprofit landscape.

Job Requirements

Required :

  • 10+ years in senior sales / revenue roles, ideally with both nonprofit and private sector exposure
  • Proven track record of leading revenue teams and scaling $10M+ organizations
  • Strong understanding of sales automation tools, CRM systems (Salesforce), and outreach pipelines
  • Experience managing both sales and marketing departments
  • Clear, concise communicator, metrics-driven, and a strong collaborator
  • Strong leadership presence with the ability to coach both senior directors and early-career team members

    • Preferred :

  • Experience in human services, social impact, or nonprofit sectors
  • Prior work in an org undergoing structural or cultural transformation
  • Experience launching new service / product lines (especially bundles or professional service offerings)

    • Education Requirements

    Undergraduate degree required; advanced degree or equivalent combination of education and experience preferred.

    Travel Requirements

    Ability to travel up to 50%. Attend in-person staff meetings / events a minimum of one time annually.

    Skills and Knowledge

    OCCUPATIONAL

    Strategic Analysis and Planning

  • Expertise in conducting market analysis, competitor analysis, and forecasting to inform strategies for growth.
  • Proficiency in strategic planning, including identifying growth opportunities, developing business strategies, and forming partnerships.

    • Leadership in Sales

  • Proven leadership in sales and customer generation
  • Ability to collaborate with CDO and COO on proposal development
  • Expertise in fostering partnerships across sectors to support growth.

    • Marketing Leadership

  • Ability to oversee marketing and communications efforts, increasing brand awareness and positioning Social Current as a thought leader.
  • Skilled in engaging subject matter experts to influence thought leadership and guide service innovation

    • FOUNDATIONAL

    Relationship Building and Communication

  • Strong relationship-building skills with external and internal stakeholders.
  • Excellent written, oral, and interpersonal communication skills.
  • Executive presence, professional integrity, and the ability to serve as a thought leader.

    • Commitment to Mission and Values

  • Passionate about Social Current’s mission, demonstrating commitment to the organization’s values and goals.
  • Ability to operationalize equity, diversity, inclusion, and belonging (EDI) into organizational strategy and culture.

    • Leadership and Business Acumen

  • Strong business acumen and the ability to drive, in partnership with the CFO, organizational financial sustainability.
  • Strong leadership in promoting continuous improvement, adaptability, and innovation.

    • Job Description

    Essential Duties & Responsibilities

    Duties

    Strategic Revenue Leadership

  • Own the full revenue lifecycle : strategy → sales execution → offer innovation → renewal → cross sell
  • Oversee performance of both the sales (network engagement & growth) and marketing teams
  • Define and monitor KPIs across revenue operations and growth funnels

    • Sales Oversight

  • Build and manage a scalable, repeatable sales process focused on pipeline growth and conversion
  • Coach, mentor, and develop sales leaders and representatives
  • Work with the IT team to identify and implement outbound strategies using tools such as data enrichment (ZoomInfo), LinkedIn automation, and outreach platforms
  • Oversee AI implementation from call recording software to automation of cross sell data enablement

    • Marketing Alignment

  • Partner with the Sr. Director of Marketing, Communication & PR to optimize campaigns for pipeline and revenue impact
  • Ensure alignment between campaign strategies and organizational brand vision
  • Track KPIs on marketing spend and optimize based on established metrics that matter

    • Offer Innovation & Execution

  • Together with the COO, lead the cross-departmental development of new service offerings
  • Ensure cohesive rollout of new products by bridging marketing, sales, and content expert teams
  • Work closely with internal stakeholders to drive adoption and feedback loops

    • Leadership & Team Development

  • Inspire high performance and clear accountability across functions
  • Manage cross-functional relationships with finance, IT, and operations
  • Bring a “strategy-first, hustle-second” mindset that’s grounded in measurable impact
  • Support Board Governance : Provide staff support to the Board of Directors, ensuring adherence to effective governance practices and alignment with organizational priorities.
  • Integrate EDI Efforts : Partner with the CEO and executive team to embed equity, diversity, and inclusion (EDI) into all business strategies and HR functions.

    • Other duties or special projects are assigned that are needed to help drive our Vision, fulfill our Mission, and abide by our Organization's Values.

    Responsibilities

  • Serve as a Brand Ambassador : Actively represent and promote Social Current's mission, vision, values, and offerings in all professional interactions, ensuring alignment with organizational principles in daily responsibilities and engagement with stakeholders.
  • Champion the Social Current Business Model : Provide strategic leadership by connecting direct reports to all facets of the Social Current Business Model, delivering guidance, support, and resources to effectively embed the model's revenue sources and initiatives within team operations and projects.
  • Commitment and Understanding : Demonstrate an understanding and commitment to Social Current’s equity, diversity, and inclusion (EDI) values, and be able to articulate their personal commitment to EDI as it relates to their role at Social Current and beyond.
  • Self-Awareness and Development : Examine their personal biases, assumptions, and attitudes, while engaging in ongoing personal and professional development on EDI issues.
  • Promoting an Inclusive Environment : Foster a respectful, diverse, equitable, and inclusive work environment where concerns are effectively addressed, and promote a collaborative workplace that recognizes, celebrates, and rewards EDI.
  • Leadership and Accountability : Communicate the importance of EDI to Social Current’s mission to all stakeholders, integrate an EDI mindset into team strategic planning, and address incidents of explicit and implicit bias, including personal biases, while holding individuals accountable for problematic behavior.
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